Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(902 Reviews)
Open Ratings Snapshot
Rating breakdown 902 reviews
5 Stars
683
4 Stars
108
3 Stars
53
2 Stars
21
1 Star
37
87%of customers recommend this product. 
(
613 out of 707
)
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Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
3 out of 5
3
Goodbye Keurig!
on November 26, 2024
Posted by: Dajc22
Verified Purchase:Yes
My previous Keurig did not last one year! This one is very cheaply made and doesn’t include a water filter and holder. I am currently researching other brands, so when this one stops working in maybe a year, I can switch to a different coffee maker. Keurig is not the quality product it used to be.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Worked good for a week and is now malfunctioning.
on December 18, 2024
Posted by: BigBruce
Verified Purchase:Yes
The coffee maker seemed to work good when I first got it and now that it is about a week old, it is doing weird things such as only sending a couple ounces through the pod when I have picked 12 ounces. It will stop short of a brew mode and say it needs water even though the water resivour is a third full or I am in the filling process while it is brewing.. All in all I don't know if it is in breakin mode or defect mode. I would not get anoter one of these.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
My next one will be different!
on December 21, 2024
Posted by: BOB PASS
Verified Purchase:Yes
Not user friendly. The brew controls are not easily accessible once a cup is in place. The closing of the lid to puncture the pod requires too much pressure.l
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Pod placement
on December 29, 2024
Posted by: New to you
Verified Purchase:Yes
Finicky regarding insertion of k cup. Doesn’t always piece hole into both ends of pod leaving the mixture still in the pod even though hot water poured into cup.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Love the quick serve
on December 29, 2024
Posted by: Twins mama
After Reading many reviews and comparing different Keurigs I purchased the Keurig - K-Express Single Serve Coffee Maker month ago. I love that once I turn it on, it is very quick to brew my hot cup of coffee. For the strongest brew, I use the 8 oz button. After having the very first Keurig version for many many years, I decided to pass it to my mama, and get a smaller version. I am very happy with the smaller size. I did purchase the white one. I wish the plus would have been white as well to match the coffee maker. The black cord throws off the vibe. Also, I wish the trey the coffee cup sits on was metal verse plastic, which makes it look a little cheap. I would have paid a few dollars more for a better quality looking part. But overall, besides the cosmetic features, it does its job well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
2nd time
on January 1, 2025
Posted by: Mr WR
Verified Purchase:Yes
Our second Keurig. Great product for almost instant cups of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
K-Express
on January 21, 2025
Posted by: SSouthwest Cape Coral
Verified Purchase:Yes
selecting cup size is difficult whree buttons are located
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Good value
on January 28, 2025
Posted by: C Ryan M
Verified Purchase:Yes
Does a great job of doing what it was designed to do!
Written by a customer while visiting keurig.com
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