Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(937 Reviews)
Open Ratings Snapshot
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product. 
(
641 out of 740
)
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Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Good coffee maker
on May 28, 2025
Posted by: Anonymous
Verified Purchase:Yes
Initial insurance claim was rejected but they made it correct
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Nice Compact Coffee Maker
on May 29, 2025
Posted by: EricaCass
Verified Purchase:Yes
Compact & fast cup of coffee. However, occasionally the coffee grinds overspill into the cup. Keep top needle wiped clean after every use helps.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
love it
on May 30, 2025
Posted by: Poojum
Verified Purchase:Yes
Love this Keurig…..it’s fast, quiet and makes hot, hot coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Cinnabon
on May 31, 2025
Posted by: Cinnabon
Verified Purchase:Yes
I’m very happy not only w/my new K-Express but, with you very prompt service to my situation!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig warranty replacement works!
on June 5, 2025
Posted by: Kath R
Verified Purchase:Yes
Keurig died after 6 months usage. Service rep talked me through potential repair, which didn’t help, so Corporate authorized warranty replacement. So far, so good!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig Warranty
on June 6, 2025
Posted by: Lisa Alberto
Verified Purchase:Yes
After my Keurig stopped working I found that it was still within the warranty and called Keurig support. They worked quickly to get me a replacement. I received the replacer and it’s great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement
on June 7, 2025
Posted by: Greytmom
Verified Purchase:Yes
The warranty replacement was a wonderful feature and painless. Thank you for standing behind your product. We have another Keurig that we’ve had for several years and it performs beautifully. I’m optimistic with this new one too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Does not always work
on June 7, 2025
Posted by: Carol Lou
Verified Purchase:Yes
The machine sometimes does not work. I have to open and close the lid and it tells me to fill water when there’s already water in it.
Written by a customer while visiting keurig.com
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