Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(937 Reviews)
Open Ratings Snapshot
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product. 
(
641 out of 740
)
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Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Pretty good
on February 25, 2025
Posted by: wbs34
Verified Purchase:Yes
found the whole process a little bit tedious, but very clear and straightforward and very, very very fast respond
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent warranty
on February 25, 2025
Posted by: Anonymous
Verified Purchase:Yes
My keurig stopped working after about 20 cups of coffee. The warranty replacement process could not have been better.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love it - would purchase another when necessary
on February 26, 2025
Posted by: NCheryl
Verified Purchase:Yes
Love this coffee maker we have changed from the larger to the smaller unit
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Bravo
on March 6, 2025
Posted by: Podmaster
Verified Purchase:Yes
I had a positive experience when I needed a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement
on March 6, 2025
Posted by: Brace Belden
Verified Purchase:Yes
Very good process to replace defective product, I am pleased
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig stands behind its product
on March 13, 2025
Posted by: Karalynda
Verified Purchase:Yes
Quick and Hassle free exchange when original coffee maker stopped making coffee. New version works great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Trouble with Keurig
on March 13, 2025
Posted by: Jeff J S
Verified Purchase:Yes
This was my second Keurig purchase. Bought the first one several years ago and it stopped working after a couple months. Went back to coffee pot but decided to give Keurig another try a few months ago. After less than 2 months of use, it stopped working again. They at least sent a replacement this time. So I’ll see if it works for a little while although I’m not very confident
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Convenience
on March 14, 2025
Posted by: HelgaS
Verified Purchase:Yes
My guests and I very much appreciate the convenience of having a Keurig coffee machine.
It makes life easier and more enjoyable. Thank you.
Written by a customer while visiting keurig.com
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