Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product.
(
641 out of
740)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: JeaLouNix
Verified Purchase:Yes
It does give you a cup of coffee quickly. I odn't have to worry about my coffee filter folding up and ruining my coffee.
What I don't like: no way to keep my coffee warm after it's brewed. Would like to generate a greater amount at one time, i.e. more than just 12 oz. Getting my own coffee ground so that there not a lot of silt in the cup after brewing is proving difficult. In all, it's okay but not the best.
What I don't like: no way to keep my coffee warm after it's brewed. Would like to generate a greater amount at one time, i.e. more than just 12 oz. Getting my own coffee ground so that there not a lot of silt in the cup after brewing is proving difficult. In all, it's okay but not the best.
Written by a customer while visiting keurig.com
Posted by: felina aquino
Verified Purchase:Yes
We are hoping that the replacement will be much dependable and DURABLE than the
original one that turned out defective after just a month or so of use. This new one seems to be running fine so far. Reason for our 4 star rating - We will need a month for us to get a final review of this replacement. So crossing our fingers.
original one that turned out defective after just a month or so of use. This new one seems to be running fine so far. Reason for our 4 star rating - We will need a month for us to get a final review of this replacement. So crossing our fingers.
Written by a customer while visiting keurig.com
Posted by: Nancy Bay
Verified Purchase:Yes
It took 4 phone calls, several emails, all with the same information to get this replacement. Got the felling the company was hoping I’d get discouraged and give up!! Not happening.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: judeyes
Verified Purchase:Yes
Love this coffee maker. So easy to use! And easy to clean.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ALK911
Verified Purchase:Yes
Great coffee maker for the wet bar in my man cave!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ken Dziiedzic
Verified Purchase:Yes
The entire process of making a claim to providing the requested information on the form was simple. The new Machine arrived within a few days and it works perfectly. The person I spoke with was very helpful and courteous!
Written by a customer while visiting keurig.com
Posted by: Bill Dean
Verified Purchase:Yes
Agent was very thorough and methodical guiding me through performance of several tests on my Keurig. After failing several tests, she determined that the machine was defective and should be replaced. She requested model and serial Number information and advised how to submit additional info relating to my claim. Shipment of the replacement machine was prompt, as promised.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Easy warranty replacement for unreliable brewer.
on December 25, 2024
Posted by: Ed Zucker
Verified Purchase:Yes
Replacement was easy. However, this is the 2nd warranty replacement!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com