Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product.
(
641 out of
740)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: WLoo
Verified Purchase:Yes
Keurig bought in June 2024 stopped working. I called Keurig and they sent me a new one within a few days.
Written by a customer while visiting keurig.com
Posted by: Muccini
Verified Purchase:Yes
Just follow the prompts in the process & it was a seamless procedure.
Written by a customer while visiting keurig.com
Posted by: C Sailor
Verified Purchase:Yes
Fast, understandable, solve problem with 1st call!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shanabasha
Verified Purchase:Yes
I make 2 pods at a time, and the coffee is never hot. I add some milk to the mug, but not enough to make the coffee cold.
Written by a customer while visiting keurig.com
Posted by: DKnauer
Verified Purchase:Yes
Keurig quickly replaced my single serve coffeemaker after it stopped working 7 months after purchase. The warranty replacement process was quick and easy. Thanks for standing behind your product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Babara
Verified Purchase:Yes
The ounce size is off on my replacement, original one I used 10 oz and it filled my cup , now I have to use the 12 ox to fill the same cup
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Reesie
Verified Purchase:Yes
I had a very good experience with customer support replacement of the K express machine, thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: William P Dannels
Verified Purchase:Yes
2 Emails, 2 online chats and 1 direct CS call !
From bad serial number to incorrect name on account!
From bad serial number to incorrect name on account!
I would recommend this to a friend!
Written by a customer while visiting keurig.com