Customer reviews from shopyalehome.com
Yale - Assure Lock - Smart Lock Wi-Fi Lever with Keypad | Key Access - Satin Nickel
Average customer rating
3.6
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
18
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
9
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Yale - Assure Lock - Smart Lock Wi-Fi Lever with Keypad | Key Access - Satin Nickel
Customer Rating
5
Great — not superb
on October 17, 2020
Posted by: Anonymous
Overall this is great. Would recommend for any door without a deadbolt.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
So convenient...
on February 11, 2020
Posted by: Shopaholic
This is a great lock set. It looks and feels heavy duty. Not having to use a key to get into the house makes life a little easier. It works great with the app. Installation was no more difficult than doing a typical lock set. Programming was a little tricky the first time, but I will blame that entirely on myself since I didn't bother to read the directions. Once I took a few minutes to read them over, it went a lot smoother.I like that there is an option to use a key if needed. With technology, you never know when it suddenly won't work, or the battery simply goes dead. We've had this installed for almost a month now, and it's working great.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Super Smart To Have Yale Smart Locks
on February 10, 2020
Posted by: S.Trasny
Putting Yale's smart locks on all of our exterior doors has to be one of the best home upgrades we've done. Before, if I ran next door or took the dogs for a quick walk, I'd have to grab my keys or leave the house unlocked. Now I don't even carry keys unless I'm doing the driving. The last lever lock we installed was the quickest. Each install has been quicker than the last. We've been luckier than some and haven't run into complications requiring any special tools or cutting holes. It probably helps that our home is newer. I imagine it could have gone differently if we were still in our old home that was built in 1890. The worst experience I've had was my fault for not promptly responding to a battery warning. I arrived home and couldn't get in my usual (side) door because the keypad had no power. With no keys, I couldn't use the property's front door (it now has a Yale smart lock). The back door already had a smart lock, but the privacy fence was too tall for me to climb and I wasn't carrying the gate key. I waited on the porch until my husband got home (he drove and was carrying keys). I've since learned how to stash and use a battery for temporary power to enter my code, but more importantly, to not ignore the low battery warning. A feature that's really sold me is the ability to give different people their own code. When we had temporary help during our busy season (home based business), I could program access for them to have their own code that worked on only one door. Through the app I could schedule specific times when the codes worked for our helpers, and I could see when they arrived. Codes can be changed at the lock or through the app, so I could deactivate or activate a code from afar using my phone. I can't say enough good about these smart locks and I can assure you that the more you use them and their features, the more you will love having them. Five stars
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Sleek design, easy access and secure entry.
on February 5, 2020
Posted by: NaughtiLiterati
There is not anything to dislike about this lock, and this has been our go-to brand for the Air B&Bs that we manage for the sheer ease of setting up access codes and making our guests feel like they're staying in a high end SAFE hotel. The instillation is also effortless and pairing with the app for notifications and monitoring takes no time at all. The lever design is like that of a hotel room door and it is just an overall wonderful look, quality, convenience AND peace of mind for all of us at a great price.
Written by a customer while visiting shopyalehome.com
Customer Rating
4
Not perfect, but close
on February 3, 2020
Posted by: noone
I am very happy with this lock set. It works beautifully with the app, and also with my voice activated home assistant.Set up was a little tricky since the hub needs to be plugged into an outlet close enough to the lock itself and also close to the internet router. We don't have an outlet right beside the door we are using with the lock, so it took several tries to find the right spot. But since then, it has been reliable.Location service with the app doesn't always work correctly, and I would like to be able to set the distance myself instead of having it preset-for instance, I would like the door not to unlock until I am closer to it than the preset radius.There are some things included in the package which are not applicable for the device-for instance an unlock notification piece that only works for deadbolts. That also brings up a point — I would like this to be a deadbolt. It would make a lot more sense than just having a regular lock. With a regular lock, I feel the need to use a deadbolt, too. We just have a keyed deadbolt, so that negates some of the cool feature, like the auto unlock. I would like that deadbolt to be one of these with the remote app, auto lock, etc. But I'm not sure if that door would really fit a large keypad like this for the deadbolt in addition to this one for the regular lock, though.I feel like a lot of locks like already have autolock, too-you just twist the small knob on the interior of the door to turn them into autolock.I appreciate having several ways to lock and unlock the door. The key hole is not hidden, so is easily accessible if that's what you prefer. The keypad is right there, too. Plus there's the app. And finally the optional voice control if that's what you want to use.After having used this for a while, I do like the design and the functionality. For my preferred door, I personally think it would have been better to get this in a deadbolt format, though.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Feels like commercial quality
on January 20, 2020
Posted by: David A.
This really impresses; feels like commercial quality. While the buttons are not a touchpad and feel a bit dated, I often find touchpads frustrating as they don't always recognize your touch. One problem with this set, though, is that touchpads often scramble the location of the numbers on the screen, so someone would have a hard time guessing which numbers were part of the combination.If your door is already drilled for this style, installation is less than a 30 minute affair, including pairing the system with your network, (and whatever smart enabled ecosystem you prefer). No crazy skills are required, nor specialized tools, just a screwdriver and the ability to follow directions.I do prefer to have a keyed option just in case the battery goes out, and this is one of the few left with that option.
Written by a customer while visiting shopyalehome.com
Customer Rating
4
Works with other "August" locks
on January 18, 2020
Posted by: TWL50
We already have a Yale deadbolt on the front door, so it made sense to try this smaller and slightly cheaper version on a side door. We ran into a problem in our new house where a door was replaced on the master bedroom, but the doorknob would not keep the door closed. I decided to put this inside, even though it's a little overkill.The lock was relatively easy to install and took about 25 minutes give or take. I added the August network unit, installed the batteries, fired it up, and set a master pin. Everything worked, and I was able to add it to our existing August system.Since this is on our bedroom door I haven't set an auto-lock, but I can say from experience that the auto-locking features work well most of the time, but the other lock does not have a key, something that would be nice. The Yale YRL216-CBA-619 Assure Keyed has a key. I've had the auto-lock work against me a few times on the front door, so this one is off for now.Overall this is a good lock but it's really on the pricey side.
Written by a customer while visiting shopyalehome.com
Customer Rating
3
Great potential but needs redesign
on January 17, 2020
Posted by: MacJay
This works as intended and by adding a connection module update it earns a fourth star. The short-coming lies in the physical design of the keypad area. The keypad is arranged vertically on a door lock that is mounted at or near waist high. The black keypad is unlighted until a key is pressed so it is not easy to find the first key of your combination. The checkmark key is on the bottom left and must be pressed after entering the combination. I think that the keypad should be arranged on a 45 degree slanted surface making it easier to see and access. I also think that there should be a key above the keypad that will turn on the lighted keypad. My partial fix is to pick a key on the first row to use as the first number in my combination. The best solution I found is by adding the connection module, I can use my Apple Watch after setting up the app as a complication so it will appear on the first screen, or my iPhone to unlock the lock with a single button press after opening the app. There is a bluetooth proximity detector feature that will auto-unlock when I approach the door with my iPhone upon returning home. It is activated whenever all the connected phones are at least 200 feet away from home. Then walk up to the door and it unlocks. To earn a 5 star rating, Yale needs to slant the keypad, add the light key and connection module and it would be a 5 star. Some door locks add a fingerprint sensor but that is wasted on seniors that have worn down their fingerprints, or anyone with gloves, etc.
Written by a customer while visiting shopyalehome.com