Customer reviews from Rachio.com
Rachio - Smart Hose Wi-Fi Sprinkler Controller - Gray
Average customer rating
4.2
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
251
4 Stars
49
3 Stars
34
2 Stars
19
1 Star
28
Customer Reviews for Rachio - Smart Hose Wi-Fi Sprinkler Controller - Gray
Customer Rating
5
Just what we needed
on January 5, 2025
Posted by: chad b.
We replaced a very old rainbird system. This has been exactly what we needed
Written by a customer while visiting Rachio.com
Customer Rating
3
Great product but wasteful charger issue
on January 5, 2025
Posted by: Bevin P.
Easily set up my smart hose but my initial charger didn’t work. It’s seemingly a common problem bc they have a way to quickly get a new one, which is great but extremely wasteful. Now I have a spare charger that doesn’t work and has to go to the landfill
Written by a customer while visiting Rachio.com
Customer Rating
5
Not used yet
on January 15, 2025
Posted by: Jim R.
Did not use your product
Yet
Will use it this spring
Yet
Will use it this spring
Written by a customer while visiting Rachio.com
Customer Rating
5
I will use it starting inApril, the start of our growing season in New Jersey
on January 15, 2025
Posted by: Jamie J.
I will start using it in April, the stsrt of our growing season in New Jersey. I also have an irrigation system controled
by your system
by your system
Written by a customer while visiting Rachio.com
Customer Rating
5
Great add on control
on April 24, 2025
Posted by: Rachelle P.
I have a 16 zone rachio controller, but I have one particular spot of grass in a shady area that I wanted to control separately. I didn’t want to buy a whole new valve just for the little area so I decided to try this add-on hose valve. I attached a Rainbird hose pressure regulator to it and it works exactly as I wanted it to. I added micro sprinklers to a drip hose connected to this valve and it’s great. I’m able to time this separately from the rest of my system and it works without a hitch. Very happy with my purchase.
Written by a customer while visiting Rachio.com
Customer Rating
4
Excellent performance!
on May 13, 2025
Posted by: David P.
I switched to Rachio for my sprinkler system controller and it’s the best! Adding a hose timer for a bed that’s not on the system is a great option. I’m looking forward to hooking up my Tempest Weather Station!
Written by a customer while visiting Rachio.com
Customer Rating
3
Not that smart
on May 16, 2025
Posted by: corey p.
It can turn on and off remotely. That is nice. Last night it was raining, I was walking through the wet grass. I had driven home from work with the windshield wipers on. Rachios basic meteorology reported rain, but also said 0" precipitation today and tomorrow. I don't know if that is inaccurate weather data, or that the grass can get pretty wet without inches of accumulation.
In the spring, the grass doesn't need much watering because the cool temps result in evening condensation. In the summer it is far warmer and dryer. Rachio has no awareness of this. I guess it's nice I can edit the schedule manually from my phone, but I really have to do all the thinking and give it daily commands.
In the spring, the grass doesn't need much watering because the cool temps result in evening condensation. In the summer it is far warmer and dryer. Rachio has no awareness of this. I guess it's nice I can edit the schedule manually from my phone, but I really have to do all the thinking and give it daily commands.
Written by a customer while visiting Rachio.com
Customer Rating
2
The valve has had to be replaced three times
on May 18, 2025
Posted by: Neil L.
The first valve that I had for some time started to leak. I was sent a replacement that showed no flow detected errors even though the system was running. That was replaced by a valve that would not shut off. I’m waiting the 3 rd replacement which, as I’m told, is out of stock. Hope that one works properly if I do get it.
Written by a customer while visiting Rachio.com