Customer reviews from Rachio.com
Rachio - Smart Hose Wi-Fi Sprinkler Controller - Gray
Average customer rating
4.2
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
251
4 Stars
49
3 Stars
34
2 Stars
19
1 Star
28
Customer Reviews for Rachio - Smart Hose Wi-Fi Sprinkler Controller - Gray
Customer Rating
5
WiFi connection issues
on November 7, 2023
Posted by: Haile A.
Even though I was be Abe to configure the controller, tech support been immediately ready to help. That’s a great attitude. Many thanks for that!
Written by a customer while visiting Rachio.com
Customer Rating
2
Poor quality
on November 8, 2023
Posted by: Clayton H.
Set two valves up, one worked well the other had water leaking from the case. Unscrewed the case and found the screws holding the solinoid had pulled out. Replaced with larger screws and no longer leaks. Product development should have seen this issue and used larger screws.
Written by a customer while visiting Rachio.com
Customer Rating
3
I would love this better
on November 8, 2023
Posted by: Tyler H.
I would love this better if it integrated better with the smart watering system. It’s on a separate basic schedule that doesn’t interact with my lawn watering system.
Written by a customer while visiting Rachio.com
Customer Rating
5
So far I think this is the best one !
on November 9, 2023
Posted by: Kathleen S.
I’m a landscape designer and have installed pot/ planters on balconies, rooftops, patios, etc.. and getting access to check on the plants in these places after installation can be difficult, so having a remote control on my iPhone is so important and a great time saver. I just love it! I think I’ve tried all of these devices and was not happy with any of them until this one, so far I’m a big fan.
Written by a customer while visiting Rachio.com
Customer Rating
5
Works great, as advertised. Easy
on November 14, 2023
Posted by: Oefro C.
Works great, as advertised. Easy to set up. Looking forward to verifying outdoors durability. Using it for the foundation drip irrigation.
Written by a customer while visiting Rachio.com
Customer Rating
1
Great Idea. Didn't Work.
on November 22, 2023
Posted by: Robert P.
After multiple trys with multiple units over many days could never get the hub to connect to my wifi. Returned.
Written by a customer while visiting Rachio.com
Customer Rating
5
Made it right
on November 22, 2023
Posted by: Andrea B.
I received a defective product, Twice, the company stand behind their product quality and did the proper replacement.
Written by a customer while visiting Rachio.com
Customer Rating
5
Easy to use
on November 22, 2023
Posted by: James T.
Great product, easy task setup and works perfectly with their app.
Written by a customer while visiting Rachio.com