Customer reviews from shopyalehome.com
Yale - Assure Lock - Electronic Lever Lock with Touchscreen Keypad | Key Access - Satin Nickel
Average customer rating
3.8
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
14
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
5
43%of customers recommend this product.
(
3 out of
7)
Customer Reviews for Yale - Assure Lock - Electronic Lever Lock with Touchscreen Keypad | Key Access - Satin Nickel
Customer Rating
5
Best option on the market
on November 1, 2020
Posted by: Anonymous
I have now purchased 10 of these for use inside my home, and 2 of the deadbolt versions for my front and back door. Mine are all set up with the IM1/ Apple HomeKit module so I can control everything on my phone or with Siri. There are quite a few small things that I could complain about or that could be better, but when you compare these to everything else there is on the market, price and functionality wise these cannot really be beat. In my opinion they look great, function efficiently and the batteries last a very long time, only needing to be changed about once a year even with heavy use. Complaints: (1) You cannot use lithium batteries which should make the battery life even better and more convenient. These devices are specifically made for alkaline batteries, and if you try to use lithium batteries they will drain extremely fast, over just a few days. (2) the Yale iOS app Gives me an error about the privacy button not responding on these lever locks every time you open the app to change the settings (I am not sure if this happens in the android app as well because I haven’t tried it ) The reason is because there is no privacy button on the lever locks like some of their other locks that I have (the deadbolt versions). They need to update the app to account for this. (3) when updating the firmware there can be kind of a lag time where the lock is still updating but The app keeps telling you there’s a firmware update over and over again (just ignore it and close out the app for 5 min after the firmware seems complete), and if you try to change the locks settings right after you do an update you can cause problems freeze up the whole thing and have to factory reset it. This is again a issue with the app not the lock itself. The app should walk you through the installation better. (4) I wish you could set it so that the lock will automatically re-lock immediately, and I wish you could set it to automatically re-lock after a longer period like 10-30 minutes, but the only options are between 10 sec to 3 min. (5) I have tried setting up the newer August Wi-Fi module but it seems to be complete garbage. The set up has multiple confusing stages and I got tons of errors and the Bluetooth range for the august connect bridge was horrible. (6) Yale does not sell regular door knobs with this lever/handle style. Since most of my doors in my home have this installed, I was really hoping to replace all the regular knobs on the doors that I did not install these on with similar looking handles that match but they do not offer anything like that, which I thought was pretty odd. *update* They do sell a liver called the Yale Academy lever that looks the same, but it does not come in oil-rubbed bronze because the people at Yale are apparently imbeciles.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Just what we needed
on February 8, 2021
Posted by: Anonymous
I wanted a lock on my door to the garage but didn't want any fancy gadget that I had to link to my phone, etc. I needed a stand alone modern lock that would be easy for anyone to use if they knew the code and this is exactly the lock I needed. It works great, looks great and its simple.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
level door
on April 8, 2021
Posted by: Anonymous
Nice looking level door keyless lock. Installation is very simple and easy, just follow the installation instructions. I'm very happy with this purchase.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Easy install replacing a standard lockset
on May 19, 2021
Posted by: Anonymous
Installation was easy replacing a tradition entry lock set. Programming easy.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Great secure door handles!
on December 17, 2019
Posted by: Andrea8430
Works like a charm! Let's us have access with security!
Written by a customer while visiting shopyalehome.com
Posted by: Anonymous
from West Tennessee
Gender:Female
Verified Purchase:Yes
Great lock and working as expected. Easy to program and use. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Posted by: A&M locksmith
from Elko NV
Gender:Male
Verified Purchase:Yes
Easy to install and use will give it a better review after some time passes to make sure they hold up
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Posted by: EdgarV
Verified Purchase:Yes
I bought the lock online. It showed up. Installation was multi-steps but easy since it was a perfect replacement for the existing holes in the door. I had a fundamental question about the operation that has gone unanswered. I'll try again. Maybe someone will respond.
Written by a customer while visiting shopyalehome.com