Customer reviews from blackanddecker.com
Black+Decker - MAX 20V 10-Inch Cordless String Grass and Brush Trimmer/Edger (1 x 20V Battery and 1 x Charger) - Orange, Black
Average customer rating
3.3
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
23
4 Stars
13
3 Stars
9
2 Stars
4
1 Star
18
63%of customers recommend this product.
(
36 out of
57)
Customer Reviews for Black+Decker - MAX 20V 10-Inch Cordless String Grass and Brush Trimmer/Edger (1 x 20V Battery and 1 x Charger) - Orange, Black
Posted by: Black Decker m
Verified Purchase:Yes
This is a wonderful product always like Black & Decker products. You just can't repair you always have to replace. It's always more to repair than to buy new.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
EDGER IS POOR
on June 13, 2024
Posted by: EDGER IS POOR
Not happy with this product. Hard to change to edger mode and battery does not last long. No wheels for edger.
Response from blackanddecker.comBy Thanks, Deeris BLACK+DECKER, June 13, 2024
Hello, we're sorry to hear you are having troubles with changing the trimmer to an edger and that this model does not have a wheel. We have received your inquiry via email. One of our support agents will be contacting you for further assistance.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Company doesn’t take warranty information does !
on June 12, 2025
Posted by: Nick at Nite
from Omaha ne
Before you buy any Black and Decket product I want to warn you that you cannot register any Black and Decker product you buy. The website to do the registration is 5 years out of date and does not have any fields for you to enter your product information to me customer service is number one. Why does the product literature that you receive with the product tell you to register for your warranty but don’t allow you to do so? Is this how Black and Decker gets out of their warranty promises? Americans who spend their hard earned money buying your products want accountability!
Response from blackanddecker.comBy Andy, CRAFTSMAN, June 14, 2025
Hello Nick at Nite, I appreciate your feedback on the 20V MAX* String Trimmer | Edger Kit, 10-Inch LST201, and I'm sorry to hear you have issues with your product registration.
This is not the kind of performance we expect from our products. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks, Andy Social Media Team.
This is not the kind of performance we expect from our products. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks, Andy Social Media Team.
Written by a customer while visiting blackanddecker.com