Customer reviews from blackanddecker.com
Black+Decker - MAX 20V 12-Inch Cordless String Grass and Brush Trimmer/Edger (1 x 20V Battery and 1 x Charger) - Orange, Black
Average customer rating
2.7
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
7
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
11
52%of customers recommend this product.
(
11 out of
21)
Customer Reviews for Black+Decker - MAX 20V 12-Inch Cordless String Grass and Brush Trimmer/Edger (1 x 20V Battery and 1 x Charger) - Orange, Black
Customer Rating
1
EasyFeedLinenotadvancing
on July 11, 2025
Posted by: rclayton
Had trimmer for less than 1 year and the easy feed system will no longer feed line. I have to manually advance the line in order to have enough to use and then that doesn't last very long. Not realistic to manually feed the line
Response from blackanddecker.comBy CS, July 24, 2025
Hello. We appreciate your feedback on the LSTE523. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter.
Thanks, Mitzy, BLACK+DECKER
Thanks, Mitzy, BLACK+DECKER
Written by a customer while visiting blackanddecker.com
Customer Rating
4
Basic weed eater
on November 17, 2025
Posted by: Javabear1
from Vancouver bc
Simple to operate, battery lasts just long enough.
Written by a customer while visiting blackanddecker.com
Customer Rating
4
Great product
on January 13, 2026
Posted by: The man93
Nice weight distribution so you can use it for a long time with no sore shoulders
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com