Customer reviews from blackanddecker.com
Black+Decker - MAX 20V 12-Inch Cordless String Grass and Brush Trimmer/Edger (1 x 20V Battery and 1 x Charger) - Orange, Black
Average customer rating
2.7 out of 5
2.7
(27 Reviews)
Open Ratings Snapshot
Rating breakdown 27 reviews
5 Stars
7
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
11
52%of customers recommend this product. 
(
11 out of 21
)
Best Buy Privacy Policy
Customer Reviews for Black+Decker - MAX 20V 12-Inch Cordless String Grass and Brush Trimmer/Edger (1 x 20V Battery and 1 x Charger) - Orange, Black
Customer Rating
1 out of 5
1
Died after 9 months
on March 28, 2020
Posted by: Hopephil
from Houston, TX
Gender:Male
The PowerFeed never worked. I re-read the User and Guide, reinserted the spool countless times and tried new spools but I could never get the line to advance at all, never mind to the point where I heard it hitting the inside of the guard, as the Guide said I should. I had no choice but to remove the spool cap and advance the line manually if I needed a deeper cut for edge trimming. After 9 months the unit died completely even though the charger light was solid green, indicating the battery was fully charged. I have trashed it!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
5 out of 5
5
Powerful and Easy to Use
on May 12, 2018
Posted by: Jake
from Fort Wayne, IN
Gender:Male
Just purchased today and pulled it out of the box to use it to clean up my yard. Even off the weak charge the batteries were packed with, the trimmer was powerful and was able to clean through thick brush and weeds with ease. On top of that, it was simple to use, very straight forward. The safety is a bit of a pain, but I have young kids in the house, so I love it. Great product and best value I have gotten out of a battery operated Trimmer.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5 out of 5
5
Awesome Tool to have
on April 28, 2020
Posted by: Kurtz
from Albuquerque NM
Gender:Male
Verified Purchase:Yes
This purchase has been awesome for me! It is very easy to operate, and light weight! I would definitely recommend this product!
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
4 out of 5
4
Works Well
on June 18, 2018
Posted by: RDMNC
from NC
Gender:Male
The extended run time battery is a necessity with the string trimmer. I do not have the smaller battery to compare but I think there is no way it would perform well on yard equipment. I was able to edge the 30 foot sidewalk in front of my house and 80 % of my 250 foot driveway on both sides. The line feeder works well.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5 out of 5
5
Nice weed eater
on August 24, 2019
Posted by: Jims
Verified Purchase:Yes
I have been using Stihl equipment, but this weed eater I got for just around the house. Works great. Light an plenty of power. With the 3ah battery, I get tied before the battery does. That wheel for edging works great, on the concrete, but not so much for edging the flower beds. But the thing is so lite it really doesn’t matter. Really nice addition to my 20 volt tools.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5 out of 5
5
Great features
on August 29, 2019
Posted by: Hal69
from Ottawa, Il.
Gender:Male
Verified Purchase:Yes
I absolutely love this product. Great power and long lasting battery. I love the ability to just start trimming and getting it done without having to pick up the cord and check on the plug-in. I have 3/4 acre of land and it makes trimming so easy. Can’t say enough about it!!
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
3 out of 5
3
Like the 20V Max Lithium battery. Last longer.
on April 7, 2020
Posted by: DocV
from OKC
Gender:Male
Bought sept., 2019, worked well for 8wks. Come spring 2020, worked great for several weeks then the auto feed released whole reel. Rewound the string and it did the same thing. Further inspection showed the clutch used to auto feed string (made of plastic) was broken, still in warranty. I had an earlier model of this trimmer I loved, it lasted 3 years. This one lasted 6mths. Called support to let them know what happened, sent a new one. Hoping this one lasts longer than the 6mth the first LSTE523 Trimmer/Edger. It's light and the larger 20 volt battery last till my trimming is done. Even did my neighbors yard for him today with it. Again, hoping this lasts at least it's 2 yr warranty...price is good. Gave 3 stars for this reason.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5 out of 5
5
Easy to use
on May 4, 2021
Posted by: JJ14
from Queensbury, New York
Gender:Male
I’ve had gas trimmers for years and got sick of them not starting when I needed to use it . That never happens anymore . Love it .
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
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