Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Average customer rating
4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
124
4 Stars
27
3 Stars
23
2 Stars
20
1 Star
19
74%of customers recommend this product.
(
148 out of
199)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Posted by: pjbengineer
Verified Purchase:Yes
I purchased this clear case because I didn't want to hide the color of my phone.
I really like how well it fits.
It is a challenge to remove it once it is on (had to do this to apply the separately purchased screen protector), but that is good.
It provide significant edge protection and has a nice lip around the glass surface.
It is a little pricey.
I really like how well it fits.
It is a challenge to remove it once it is on (had to do this to apply the separately purchased screen protector), but that is good.
It provide significant edge protection and has a nice lip around the glass surface.
It is a little pricey.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Winn
Verified Purchase:Yes
I love the color of my smartphone and this Otterbox case allows me to enjoy it every time I use it. It’s my “sparkly phone”, according to my granddaughter.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MCK01
Verified Purchase:Yes
Love it, a little hard to get on but, but works great! Have a tendency to drop everything. Hasn't broken yet "Knock on Wood". This is my second one, new phone size.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bill45
Verified Purchase:Yes
Good quality product, I’m happy with it, like the fit.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Andythehawk
Verified Purchase:Yes
Bought it for my wife because she wanted a clear case and not bulky. She loves it!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nicolet12
Verified Purchase:Yes
Recently got a new phone and had to buy another symmetry. I love this case and will continue to purchase these!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Good case with problems
on February 26, 2021
Posted by: Majd
Bought this and it just came in, and when I tried to put it on, I had to use so much force that I felt my phone would snap. It didn’t (thankfully) and I enjoy that it’s hard to get off because it’s good protection. Where I have a problem is that the whole clear part of my back is full of scratches and the camera bump isn’t big enough (camera bumps not big enough). It’s a good case but with many problems, probably will buy a different case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 1, 2021
Hi there!
We're sorry to hear about the scratches with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a stellar warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about the scratches with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a stellar warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Fred
Verified Purchase:Yes
If you’re looking for quality, and want to protect your phone than it’s an easy choice!
I have always used this product and I highly recommend it.
I have always used this product and I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com