Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Average customer rating
4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
124
4 Stars
27
3 Stars
23
2 Stars
20
1 Star
19
74%of customers recommend this product.
(
148 out of
199)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Posted by: Carol7863
Verified Purchase:Yes
Happy with purchase but wish it had something covering the bottom charging ports. Dropped my phone into water accidentally just days after putting in new case. It survived but water did get in the charging port. Fortunately it dried overnight. Everywhere else the case was air tight and kept the water out for the few seconds it took me to retrieve it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JayPea
Verified Purchase:Yes
Initially, I thought I would have to return it because it only covered the back I have no idea what I was thinking because most of the cases I had were like that. When it arrived, it was thin and light enough to go into my iPhone Crossbody bag. It's also very stylish and I love the Stardust look. It was definitely worth the money and it was easy as pie to insert the phone into it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Scott
Verified Purchase:Yes
Fits phone well, looks nice on and compact. Love the clear
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pat16
Verified Purchase:Yes
I love the durability and looks of my Symmetry IPhone case! It fits the phone perfectly and provides great protection. I love the stardust feature!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kiara
Verified Purchase:Yes
i bought this a month ago. the case is very cute and fits perfectly. the product is thick enough to not crack or scratch the camera.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Does the job, but it yellows fast
on February 26, 2021
Posted by: Skulligan
This case has saved my new phone at least 3 or 4 times. It looks really slick when you first put it on, and offers great protection. However, mine started to turn yellow after a month, and now it’s really yellow. Also the back is a scratch-magnet, and particles can easily get up inside the case, so I have to clean my phone and case once a week or so.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , March 1, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the discoloration, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269 or through the link below.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the discoloration, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269 or through the link below.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: PandaDesi
Verified Purchase:Yes
I have been buying otter box since my first phone cracked. Never in 10 years has my phone broke. I used to buy the defender but now I buy the symmetry for looks and sliminess and still have 100 confidence.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: None
Verified Purchase:Yes
Love that it’s very protective and that I can still see my beautiful IPhone through the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com