Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Average customer rating
4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
124
4 Stars
27
3 Stars
23
2 Stars
20
1 Star
19
74%of customers recommend this product.
(
148 out of
199)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Posted by: Laurie
Verified Purchase:Yes
I've had several Otterbox cases and I wouldn't buy anything else. The last one I had did it's job when my phone fell onto a concrete floor. The case cracked but the phone was untouched. Otterbox replaced it for no charge, no questions asked. I recently got the iPhone 12 Pro and purchased the Symmetry case for it. I love all the sparkles and the phone shows through. Why buy a case and cover up the pretty? It was a snug fit and getting it on took some muscle but it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tim1
Verified Purchase:Yes
I usually buy a heavy duty black Otter Box (because I swear by them). But this time I chose clear bc I wanted to see the phone color (blue). I’m happy w my choice but assume this will show more wear and tear. It doesn’t feel as tough as my previous Otter Boxes but time will tell!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Melissa
Verified Purchase:Yes
I've had this case for a month or so and I am very danger prone. My phone has survived several drops already thanks to this case. Plus it has glitter.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Clear case is not good
on May 3, 2021
Posted by: Pooh
We bought 2 clear cases for our IPhone 12 phones. We have had them about 2 weeks. The backs are all scraped up. My they make the back of the phone look horrible. We got the clear to showcase the color of our phone. Now the color doesn’t matter because all you see are the scratches. Very disappointed in this product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 5, 2021
Hi there!
We're sorry to hear about the scratches with your Symmetry Series cases! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a stellar warranty, so we'd be more than happy to get you taken care of with replacement cases. Please don't hesitate to reach out to our helpful team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about the scratches with your Symmetry Series cases! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a stellar warranty, so we'd be more than happy to get you taken care of with replacement cases. Please don't hesitate to reach out to our helpful team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Great case
on February 5, 2022
Posted by: Jessie
I love the case and it protect my iPhone better than any case I’ve ever had, but the sides turned black and it looks gross.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SusieQ
Verified Purchase:Yes
Love my case! Dependable and gives me peace of mind!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
The product that keeps my investment safe, valuabl
on March 17, 2023
Posted by: Peanut
Verified Purchase:Yes
I use Otter Box with each Apple iPhone purchase…….
Written by a customer while visiting otterbox.com
Posted by: Jeri teach
Verified Purchase:Yes
I drop my phone way more than I like. Case keeps my phone from damage. And with the clear case I can see color of my phone I like.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com