Like seeing The colou of my phone right through th
on September 10, 2021
Posted by: Gracie
Verified Purchase:Yes
I have a beautiful life lavender phone so This clear case is great. It will be interesting to see if the edges of the clear case will show dirt from my Hands overtime!!!! We’ll see how that goes.
Otterbox is the only case I trust to protect my phone. I have used these cases for my last three phones, and since then I haven’t broken a phone since.
I previously owned an Otterbox case for my old IPhone which was in perfect condition because of the protection by the case. Purchasing a new Otterbox for the new IPhone was the only option. The clear case allows the phones color to show which is exactly why I chose this model.
This is the 2nd symmetry case for my phone. With both cases it has protected my phone from cracks when it has fallen, good case for that. But the downside is that both case including this new one the front soft plastic side changes to a yellowish color which is ugly. Not sure why it does it.
Response from otterbox.comBy OtterBox, Customer Service Support, March 3, 2023
Hi there! We're happy to hear the Symmetry Series case for your iPhone 12/Pro has been providing some solid protection to your device so far. We apologize for any disappointment you might have experienced with your case though. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. Feel free to give our customer service team a call at 1-855-688-7269 and they'll be able to go over your replacement options with you.