Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Average customer rating
4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
124
4 Stars
27
3 Stars
23
2 Stars
20
1 Star
19
74%of customers recommend this product.
(
148 out of
199)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Posted by: mojo
Verified Purchase:Yes
I bought this case so that my new blue iPhone would show its color through the case. I have only had the case for a short time, and it already has scratches. I have been careful with it, but still, it has accumulated scratches. Now, I wish I had just bought a case that has a tougher material. I had an Otterbox case on my old phone that lasted all six years of that phone's life and had no scratches whatsoever.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 12, 2021
Hi there!
We're sorry to hear about the scratches with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a stellar warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about the scratches with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a stellar warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Another fantastic otter box case!
on May 9, 2021
Posted by: Midnight Screamworks
I upgraded from the iPhone 11pro to iPhone 12 Pro and went from otter box symmetry green edges with speckles and a clear back,to this glittery beauty and I could not be happier,I know I’ll love this case as much as my previous one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AuntSteph
Verified Purchase:Yes
I have gotten different OtterBox brand phone cases for the past several years. As someone who drops their phone frequently, these protect my phone and I never worry about it. I won't even take my new phone out unless I have the case to put it in!! It's very feminine, yet sturdy. I love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Neal
Verified Purchase:Yes
This case was easy to install on the phone and works with the magnetic charging. I love the fact that it is easy to hold since the sides are rubbery. It is not slippery at all. It looks great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bri1
Verified Purchase:Yes
Love that it’s clear and slim doesn’t feel like a bulky case and still has a whole lot of coverage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wand
Verified Purchase:Yes
The Stardust case is perfect for protecting my iPhone. I've used the products before and appreciate the quality and durability.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kerri
Verified Purchase:Yes
I truly love otterbox cases I feel that my phone is safe with this case compared to the other brands it is a bit pricey but totally worth it !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MinsyR
Verified Purchase:Yes
Love the clear sparkle case. Allows my Dodger Blue color to show thru while protecting my new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com