Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Average customer rating
4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
124
4 Stars
27
3 Stars
23
2 Stars
20
1 Star
19
74%of customers recommend this product.
(
148 out of
199)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Nightmare Before Christmas
Posted by: Miselaineous
Verified Purchase:Yes
I bought a new box to cover my new phone. I had one On my previous phone and knew the quality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kelz123
Verified Purchase:Yes
Looks exactly as pictured! The back of case is very smooth, but the sides have slightly more grip. I haven’t dropped my phone yet so I can’t speak on durability, but if it’s anything like my other Otterbox cases I should be good.
Written by a customer while visiting otterbox.com
Posted by: SherrellSP
Verified Purchase:Yes
I always buy otterbox cases & screen protectors for my iphone. I love how lightweight & cute they are yet they still protect my phone like a heavy duty case. I love that it’s clear so I can still see my pretty green phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: swenks
Verified Purchase:Yes
I bought this case two weeks ago, and there is already a scratch/crack in the back of it. It is a very durable case, but maybe the plastic in the back is too flimsy. I love that it is clear and protects the corners of my phone though!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not Charging
on May 8, 2021
Posted by: Klammer
I bought this yesterday and doesn’t work properly when using the built in wireless charger in my car. I constantly get messages saying phone is misaligned
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 12, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! While that case is designed with Qi charging in mind, we've found that some chargers tend to work better with our cases than others, so a different charging pad may give you better luck. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! While that case is designed with Qi charging in mind, we've found that some chargers tend to work better with our cases than others, so a different charging pad may give you better luck. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: MotherBunny
Verified Purchase:Yes
I bought this clear glitter case to show the color of my new purple iPhone 12. It looks so nice on my phone and shows the purple so well. I hate having a beautiful phone then having to cover it up with a case. I’m so glad that OtterBox has these nice clear cases that show the color of my phone. I have gotten a lot of compliments on my phone and this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike48
Verified Purchase:Yes
I had a hard time choosing the right case for my I Phone 12. There were so many great cases. I decided on the clear because my phone is red. The case is light yet very protective and has a grip quality that makes me feel safe when holding my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeff
Verified Purchase:Yes
Great Case! Sleek design so it doesn’t feel bulky and protects your phone well. I’ve dropped my phone a few times and case still looks new !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com