Customer reviews from Cricut
Cricut - Joy Xtra Smart Cutting Machine - White
Average customer rating
4.4 out of 5
4.4
(328 Reviews)
Open Ratings Snapshot
Rating breakdown 328 reviews
5 Stars
234
4 Stars
42
3 Stars
19
2 Stars
12
1 Star
21
87%of customers recommend this product. 
(
225 out of 259
)
Best Buy Privacy Policy
Customer Reviews for Cricut - Joy Xtra Smart Cutting Machine - White
Customer Rating
4 out of 5
4
Great for someone not running a business
on May 1, 2025
Posted by: Lupini
from Western Pennsylvania
Verified Purchase:Yes
I like the size of this. Unfortunately I need some one on one instructions! This isn’t as easy as it sounds. So many questions! I ask them on fb pages but no answers. Ugh
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
4 out of 5
4
Great machine but eats my mat.
on August 6, 2025
Posted by: Lprincl69
from Sarona, WI
I bought this machine 3 months ago and still learning. I love the fact it’s so small and does amazing work. But, I’ve gone through 2 mats so far. That is the only fault of this amazing little mean machine.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
4 out of 5
4
Card making
on December 8, 2025
Posted by: n/a
I just bought my cricut joy xtra and am still trying to find out how to use it. I wish it was easier to navigate the how to do things, still have not figured out how to print messages on cards.
Written by a customer while visiting Cricut
Customer Rating
5 out of 5
5
Would buy again in a skinny minute!!
on December 8, 2025
Posted by: Melody
from South Carolina
I cannot express how much I love my Joy Extra. I bought it to travel with, and my daughter’s wedding was the first experiment. It was perfect. The fact that it cuts on a regular size sheet was amazing bc we had to print some things last minute. Which meant print then cut was our favorite feature for that day. I used it to make place cards, update place card dinner choices, the seating charts needed an update, cutting vinyl for signs bc we couldn’t place it ahead of time for fear of messing it up, and much more. This machine was PERFECT for on the road CRICUT- ing (is that a word?)
I would buy this 100% again ( and I did, my daughters wanted them for gifts after they saw how easy and useful the Joy extra was).
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
1 out of 5
1
Cost, time to learn
on December 9, 2025
Posted by: Cost and materials
from Port Hueneme
Materials are costly and despite being a package I still needed additional materials to get anything done. It also takes hours of practice to hone your skills.
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut
Customer Rating
5 out of 5
5
Love my little Cricut!
on January 13, 2026
Posted by: GloriaR
from Florida
Verified Purchase:Yes
I debated getting the Joy Xtra as I already have a Maker but after a bit of research decided to get it as a Christmas gift for myself. I love it! It's easy to use and I don't need to clear a big area to make a few quick cards or projects.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
1 out of 5
1
not easy
on October 31, 2023
Posted by: Big Loc
from oregon
just got the joy xtra. never had or done anything like this. none of the programs are easy to use, cant really find step by step help for any of the things i try to do. getting very frustrated and want to send it back
No, I would not recommend this to a friend.
Response from CricutBy CricutNovember 8, 2023
We are so sorry for your experience. We do highly recommend our learn.cricut.com as resource to help you get familiar with using our program. We want to support you with all our tools, so if you have any questions or need support, please reach out to us at https://cricut.com/contact.
Written by a customer while visiting Cricut
Customer Rating
4 out of 5
4
Machine good , mats not so good
on October 15, 2023
Posted by: S
Verified Purchase:Yes
The when working is great. It freezes up and gives codes every so often. But my big issue is the mats Suck! After awhile they curl up on the edges and make the corners wacky. Plus they are so expensive. I think the Corporation has become a bit greedy.
Written by a customer while visiting Cricut
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