Customer reviews from Cricut
Cricut - Joy Xtra™ Smart Cutting Machine - White
Average customer rating
4.5
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
177
4 Stars
28
3 Stars
10
2 Stars
7
1 Star
13
90%of customers recommend this product.
(
175 out of
194)
Customer Reviews for Cricut - Joy Xtra™ Smart Cutting Machine - White
Customer Rating
2
Calibration not accurate!
on September 29, 2024
Posted by: June Bug
from Florida
I already own the Cricut Joy and Maker so I was ecstatic to find out that Cricut came out with a machine prefect for sticker making. The main issue I have with this machine is the calibration. It took 8 times to finally get it correctly, in a process damaging my one and only mat.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut, February 21, 2025
We are sorry to hear you are having trouble the Joy Xtra calibration. Please reach out to our Cricut Member Care team so that we can find a solution for you!
Written by a customer while visiting Cricut
Customer Rating
1
Save your money
on October 15, 2024
Posted by: Billie
from Louisiana
Very disappointed in this machine. Definitely not worth the money I wasted on the machine or the materials. Already need new mats. Reusable stencils are a joke.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut, March 4, 2025
We apologize for your experience and appreciate your feedback. Please contact Member Care if you require any support.
Written by a customer while visiting Cricut
Posted by: Shannon
from Nashville tn
Verified Purchase:Yes
So far so good! This is my first cricut machine. I’ve had it for less than a month. So far I am pleased with what I’ve been able to do; stickers, decals, cut cards. I also subscribed for the monthly subscription. Would recommend but I can tell I want the bigger machines already!
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Linda B
from New Richmond Wisconsin
Verified Purchase:Yes
I have had the Explore Aire 2 for a couple of years and love it but wanted something smaller to have on my upstairs desk. The Joy Xtra is proving to be the perfect solution. It is small but mighty, able to do almost everything it's big brother can do. I have already done vinyl labels for my husband's shampoo bottles, many sheets of stickers, and now starting on cards. It is fast becoming my favorite but don't tell my Explore!!!!
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Tayy
Verified Purchase:Yes
My cricut doesn’t work haven’t even been 4 months I just opened it
Response from CricutBy Cricut, Cricut, April 1, 2025
We are sorry to hear you are having trouble with your Joy Xtra. Please reach out to our Cricut Member Care team so that we can find a solution for you!
Written by a customer while visiting Cricut
Customer Rating
4
Powerful Machine at an Affordable Price- Portable
on March 16, 2025
Posted by: Anonymous
Verified Purchase:Yes
This machine is amazing! My Maker3 went down and I was able to continue my projects and orders without interruption until my new Maker 4 arrived! The only issue I’ve had is the mat pulling in. It seems to be quite common- it’s finicky-I just have learned tricks over time to help with the fussiness of that. It is so easy to pack and take when I travel too!
Written by a customer while visiting Cricut
Posted by: Sherry
from Hawaii
Verified Purchase:Yes
I downgraded from an Explorer Air 2. I’m enjoying my Joy Xtra. I like that it’s compact, portable and just right for the projects I do for myself, family and friends.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
1
not easy
on October 31, 2023
Posted by: Big Loc
from oregon
just got the joy xtra. never had or done anything like this. none of the programs are easy to use, cant really find step by step help for any of the things i try to do. getting very frustrated and want to send it back
No, I would not recommend this to a friend.
Response from CricutBy Cricut, November 8, 2023
We are so sorry for your experience. We do highly recommend our learn.cricut.com as resource to help you get familiar with using our program. We want to support you with all our tools, so if you have any questions or need support, please reach out to us at https://cricut.com/contact.
Written by a customer while visiting Cricut