Customer reviews from Cricut
Cricut - Joy Xtra Smart Cutting Machine - White
Average customer rating
4.4
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
234
4 Stars
42
3 Stars
19
2 Stars
12
1 Star
21
87%of customers recommend this product.
(
225 out of
259)
Customer Reviews for Cricut - Joy Xtra Smart Cutting Machine - White
Customer Rating
1
worst mistake
on January 30, 2024
Posted by: disappointed
got it for an early Christmas present. No instruction manual, just a quick guide. takes me forever, and my husbands help, every time i want to make some thing. it is all bluetooth and no buttons. Then I usually give up because I get frustrated because it doesn't do what I thought I told it to do. Can't even make a simple card. The design studio is not simple or user friendly to me. I feel like you need a degree in designing software to use it. Then if you want the cute stuff you have to buy it or subscribe to access. I feel like the only way I will ever be able to use this machine and software is to go to a college class. Haven't found any videos that help me, and Cricut videos go so fast I cant keep up.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut Member Care, February 1, 2024
We are sorry to hear about your experience with your Joy Xtra and appreciate your feedback. For help and frequently asked questions please visit our page Help.cricut.com. You can find education, tutorials, and videos at Learn.cricut.com. Our Member Care team is also available to support you via chat, email, or phone. Please feel free to contact us at https://cricut.com/contact.
Written by a customer while visiting Cricut
Customer Rating
1
Bundle ships separate!
on March 4, 2024
Posted by: Peggy424
from NJ
Does not make sense to buy a bundle. Bought this was excited to begin all I have is the machine. The bundle ships seperately! What's the point. Spend the extra money buy it elsewhere!I might just send it back.
No, I would not recommend this to a friend.
Response from CricutBy MemberCare, Cricut, March 4, 2024
Hi Peggy, thank you for your feedback. The bundle and machine usually come within a day of each other so you can get started crafting.
Written by a customer while visiting Cricut
Posted by: Patti
Verified Purchase:Yes
Love the size and the fact it can do print and cut! I have a maker also but have been using the joy extra most of the time.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Dave E
from Venice, FL
Verified Purchase:Yes
It's hard to find the options for vinyl to fit the Joy. I wish I had bought the larger Cricut that takes 12" wide vinyl.
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut
Posted by: Linda
from Atlanta, GA
Verified Purchase:Yes
I love my Cricut Joy Xtra! It is compact, portable and cuts like a charm. It's nice and quiet compared to my Cricut 3 and Maker.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
3
Cute, but Glitchy
on October 4, 2023
Posted by: Theodosia
I am an avid crafter who used to hand-cut items and I wanted to add vinyl cutting to my repetoire. My sister is a teacher who has a more robust Cricut, but I thought getting one like hers for my first machine was a bit extreme and intimidating, so I settled on the Cricut Joy Xtra, which was coming out the week I decided to get a machine (felt like a good sign!). Anyway, I was SOOOO excited to get started. Set up was easy, but immediately came across issues with the usability of the Design Space as soon as I came up with a project (I'm used to Photoshop, Illustrator and Design Space is almost too simple and yet, way more complicated than those???!?!). Then the problems just kept adding up. Like, every single time I went to try and design something or cut a project, something was wrong. Cutting was off, calibration was a huge pain (moved my machine to a better lit area and that helped), I HATED using design space on my iPad (the lagging drives me crazy), but then the Bluetooth connection was AWFUL when I tried using my Mac laptop. It kept disconnecting while I was in the middle of trying to set up a cut. So far, my machine only has a consistent connection when I use the iPad, so I've accepted the idea that I have to design on the laptop, then use the iPad to cut. When I brought all this up, my sister said she's never had these issues with her Cricut. I'm just thinking that what I want (speed, accuracy, usability, capabilities, reliabilities) is more aligned with one of the "nicer" Cricut machines. I need something I can connect my laptop to physically first and foremost, and I need something that isn't new so all the glitches are already worked out. Anywho, I'm going to keep trying and figuring out what works best, but so far it's been a let-down.
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut
Posted by: PamP
from Ellensburg Washington
Verified Purchase:Yes
I received my JoyXtra with anticipation. It is noisy unlike my Joy, Maker and Explorer. Paid premium for the mats and it has eaten 2 of them already and bent the sides of them severely. I’m hoping it will grow on me if I can afford the mats. Love having print and cut and bri g able to use 8.5 X 11 paper.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Wendy
from Northern Minnesota
Verified Purchase:Yes
I am really enjoying my Joy Xtra. I love the size because am away from home for 11 days and it is small enough to take with me. I already had the Explore air 2 which is also great which I will always use for larger projects and anything I cant do with the Joy Xtra. It is so easy to use just following instruction on my tablet. I will be using it as much as possible. The only con is not being able to use score. Thank you for coming up with this wonderful new cricut.
I would recommend this to a friend!
Written by a customer while visiting Cricut