Customer reviews from Cricut
Cricut - Joy Xtra Smart Cutting Machine - White
Average customer rating
4.4
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
264
4 Stars
49
3 Stars
20
2 Stars
12
1 Star
23
87%of customers recommend this product.
(
255 out of
293)
Customer Reviews for Cricut - Joy Xtra Smart Cutting Machine - White
Customer Rating
2
Questioning my purchase
on December 8, 2025
Posted by: MollyPoppet
Not happy with limited instruction. Bundle was to include free digital projects, where do I find those? If in design space, not easily found. My 3rd Cricut, so I’m not a novice, if I was I would return it.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, December 9, 2025
We are sorry to hear that your digital content is not found. We understand how frustrating this must be, and it’s not the experience we want for our members.
Please reach out to our Member Care team, and we’ll work with you to resolve the issue as quickly and smoothly as possible.”
Please reach out to our Member Care team, and we’ll work with you to resolve the issue as quickly and smoothly as possible.”
Written by a customer while visiting Cricut
Customer Rating
5
Great stickers
on December 8, 2025
Posted by: Cheryl
I bought the Joy xtra because my Explorer stopped doing Print and cut an I do a lot of stickers. These machine is small but man it does an awesome job for stickers, Plus it is easier to transport than my explorer
Written by a customer while visiting Cricut
Customer Rating
3
Issues
on December 8, 2025
Posted by: No name
from Calgary canada
I have had issues with the pre_folded card mat. It doesn’t work even when I set it up as that. It worked twice and never again. But is o use the other mats I have no problems at all.
It does want to pull mats to the right even when I feed them in right.
Just little things that make me go huh!
It does want to pull mats to the right even when I feed them in right.
Just little things that make me go huh!
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut
Customer Rating
5
Great machine
on December 8, 2025
Posted by: GAGA
I bought this and brought it with me on a trip . In my down time I have enjoyed making paper projects
Written by a customer while visiting Cricut
Customer Rating
3
Lacking materials for card making
on December 8, 2025
Posted by: Barb
Very disappointing that the bundle did not include what I needed to make the things I wanted to make. I had to buy mats and a card mat to get started. The platform is not user friendly. I would click on how-to videos and they would disappear. It took me hours to find the print and cut feature.
Written by a customer while visiting Cricut
Customer Rating
5
Small but big enough to make what I need
on December 8, 2025
Posted by: Cdyke71
Very happy with my purchase it’s perfect to take everywhere cutting is amazing compatibility is great material are good precision is good functionality is perfect
Written by a customer while visiting Cricut
Customer Rating
5
Love this thing
on December 8, 2025
Posted by: Sleepygecko
from Toronto
I bought this over a month ago and I am extremely satisfied. Calibration fixed any issues I had with it.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
5
Totally Happy
on December 8, 2025
Posted by: YVONNIE
from JENSEN BEACH, FL
I am totally happy with my Joy Ultra. It does exactly what I was hoping for and it's functionality is not complicated. I too am happy that I decided on this purchase
I would recommend this to a friend!
Written by a customer while visiting Cricut