Customer reviews from Cricut
Cricut - Joy Xtra Smart Cutting Machine - White
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
235
4 Stars
42
3 Stars
19
2 Stars
12
1 Star
21
87%of customers recommend this product.
(
226 out of
260)
Customer Reviews for Cricut - Joy Xtra Smart Cutting Machine - White
Customer Rating
4
I use my cricut joy xtra every day, its amazing!!!
on September 15, 2025
Posted by: Anonymous
from California Los Angels CA
Verified Purchase:Yes
i love this machine and has been making stickers every day since the machine arrived, i got all of the cricut tools and many colored vinyls, but has every thing it has its flaws my first problem is with how the machine cuts the vinyl because every sticker sheet i make it does not cut the sticker it cuts through the vinyl, making the sticker unusable. My next problem is that in cricut design space because of the way it works i can never make anything big because it says ''its to big'' or it says ''your machine cant do this''. but overall this machine is pretty awsome so give it 4 stars i do have a lot of fun thanks cricut!
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Anonymous
from Crossville, Tennessee
Verified Purchase:Yes
I got my Joy Extra to go along with my Cricket Maker 4. It is great to take with me when I'm teaching crafters the basics of a cutting machine and Design Space.
Written by a customer while visiting Cricut
Posted by: ddc
Verified Purchase:Yes
I’m new to Cricut and thoroughly enjoying this unit.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Confused
from Auburn Washington
Verified Purchase:Yes
Ii love my joy xtra. I do wish I could score with it but that's not a complaint just an fyi
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Lindsay
from CA
Verified Purchase:Yes
Works okay but is always disconnecting from my computer. I can be in the middle of a project and it just disconnects, then I have to turn it off wait, turn it back on and wait forever for it to reconnect. It does this every time I use it
No, I would not recommend this to a friend.
Response from CricutBy Cricut, October 7, 2025
We are so sorry to hear about the experience you've had. We can't review this matter with the information provided. If you require support, please contact Cricut Member Care, they will be able to review the situation further. Thank you for your feedback. \n\n
Written by a customer while visiting Cricut
Posted by: Wendy
Verified Purchase:Yes
Disappointed that I can’t use Foil Transfers. Bulkier than Joy. Like making cards
No, I would not recommend this to a friend.
Response from CricutBy Cricut, October 13, 2025
Hi, we are always looking to improve the experience for our users and really appreciate the feedback. The Joy Xtra is bigger than the Joy but you should be able to use the Foil Transfers.
We can look into, please contact our Member Care.
We can look into, please contact our Member Care.
Written by a customer while visiting Cricut
Posted by: Susie G
Verified Purchase:Yes
This little machine needs to be able to resize for 6 inch and 12 inch smart materials. Why would you create a new machine with yet another material size. Make it use what we already hsve. Shame on you.. .
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut, October 27, 2025
We apologize for your experience and appreciate your feedback. Please contact Cricut Member Care if you require any support.
Written by a customer while visiting Cricut
Posted by: Oma11
from Madison Wisc
Verified Purchase:Yes
I'm enjoying getting to know the machine and all it can do. Made some cute Halloween cards for the grandkids. Setting my sights on Christmas cards and tags.
I would recommend this to a friend!
Written by a customer while visiting Cricut