Customer reviews from Cricut
Cricut - Joy Xtra Smart Cutting Machine - White
Average customer rating
4.5
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
193
4 Stars
31
3 Stars
13
2 Stars
8
1 Star
15
88%of customers recommend this product.
(
191 out of
216)
Customer Reviews for Cricut - Joy Xtra Smart Cutting Machine - White
Posted by: Wendy
Verified Purchase:Yes
Disappointed that I can’t use Foil Transfers. Bulkier than Joy. Like making cards
No, I would not recommend this to a friend.
Response from CricutBy Cricut, October 13, 2025
Hi, we are always looking to improve the experience for our users and really appreciate the feedback. The Joy Xtra is bigger than the Joy but you should be able to use the Foil Transfers.
We can look into, please contact our Member Care.
We can look into, please contact our Member Care.
Written by a customer while visiting Cricut
Posted by: Susie G
Verified Purchase:Yes
This little machine needs to be able to resize for 6 inch and 12 inch smart materials. Why would you create a new machine with yet another material size. Make it use what we already hsve. Shame on you.. .
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut, October 27, 2025
We apologize for your experience and appreciate your feedback. Please contact Cricut Member Care if you require any support.
Written by a customer while visiting Cricut
Posted by: Oma11
from Madison Wisc
Verified Purchase:Yes
I'm enjoying getting to know the machine and all it can do. Made some cute Halloween cards for the grandkids. Setting my sights on Christmas cards and tags.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
1
Brand new purchase broken straight out of the box
on November 8, 2025
Posted by: Ashera
I bought this machine in Sept 2025 and each time that I attempted to create any kind of stickers using the machine and software I only ever got "error -45 84"; which resulted in NEVER being able to succeed in ever getting any stickers cut. There was nothing wrong with the sticker mat, sticker sheet, completely brand new blades that came with the machine, and NOTHING obstructing the rollers. All the software says is to restart the Cricut Joy Extra and try again. This machine only has Bluetooth, no USB, so no alternative way to connect the product to a device. There is absolutely no documentation about this error.
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut