Customer reviews from Cricut
Cricut - Joy Xtra Smart Cutting Machine - White
Average customer rating
4.4
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
249
4 Stars
46
3 Stars
20
2 Stars
12
1 Star
23
87%of customers recommend this product.
(
242 out of
279)
Customer Reviews for Cricut - Joy Xtra Smart Cutting Machine - White
Posted by: Lucyb
Verified Purchase:Yes
Bought this to make stickers. Must have callibrated at least 5x. Hopefully its ok now????
Lots of little issues. Annoying. How do you repeat a cut?
Lots of little issues. Annoying. How do you repeat a cut?
Response from CricutBy Cricut, July 9, 2024
Thank you so much for your response. We are so sorry to hear about your experience. If we can be of help please contact our Member Care team.
Written by a customer while visiting Cricut
Posted by: Jb
from Broadway, nc
Verified Purchase:Yes
I’m frustrated. No instructions on how to use design space. I’m at a complete standstill will an expensive machine and I have no clue how to use it. Have tried utube videos but they don’t explain in enough detail. Don’t know which type of mat to use, how to make something from design space 😩😖😖😖😩
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut, March 4, 2025
We are sorry to hear you are having trouble getting started with your Joy Xtra. Please reach out to our Cricut Member Care team so that we can find a solution for you!
Written by a customer while visiting Cricut
Customer Rating
1
Frustrating. Save your money
on December 26, 2024
Posted by: Countryside
from Remsen, NY
This might be a fun, creative tool, however, when it sometimes connects (Yee Haw!) but mostly blinks that stupid "not connected" light it's not fun at all. This is my replacement one, mind you. The first one did the same thing. My computer is fine. The bluetooth is connected. Sometimes Cricut connects. I've made three cuts, trying every combination and permutation of turning off bluetooth, starting from the Welcome page instead of going directly to me Design Space saved items, restarting the computer.... What have I left out? That stupid light is still blinking at me.... Error #3. Did all that they recommended. No help. Would getting the more expensive USB cable connected version of Cricut do the trick? Maybe.... I am ready to throw it out the window. I already went through the hassle of making a video of what is wrong in order to qualify for Cricut to honor their warranty. Sent the first one back. After two weeks the replacement has come and is doing the same thing.
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut
Posted by: KZ
Verified Purchase:Yes
I'm real happy with my new little machine! Haven't taken it anywhere yet, but it's nice knowing that I can!
Written by a customer while visiting Cricut
Customer Rating
5
Would buy again in a skinny minute!!
on December 8, 2025
Posted by: Melody
from South Carolina
I cannot express how much I love my Joy Extra. I bought it to travel with, and my daughter’s wedding was the first experiment. It was perfect. The fact that it cuts on a regular size sheet was amazing bc we had to print some things last minute. Which meant print then cut was our favorite feature for that day. I used it to make place cards, update place card dinner choices, the seating charts needed an update, cutting vinyl for signs bc we couldn’t place it ahead of time for fear of messing it up, and much more. This machine was PERFECT for on the road CRICUT- ing (is that a word?)
I would buy this 100% again ( and I did, my daughters wanted them for gifts after they saw how easy and useful the Joy extra was).
I would buy this 100% again ( and I did, my daughters wanted them for gifts after they saw how easy and useful the Joy extra was).
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Anonymous
from Sunbury, Ohio
Verified Purchase:Yes
Love this lil machine. It was so covenant to travel to a crop with. Light and portable! Did everything I need it to! Wonderful and powerful! Great job Cricut and team!
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Bohemian Lady
from Tennessee
Verified Purchase:Yes
Mini version of my Cricut Air2! Cute, compact, and easy to move and store. Great for travel, craft crops and classes.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: MP
from SD
Verified Purchase:Yes
Mat does not feed straight on most uses despite me unloading and reloading to try to fix the issue, it causes the mat to get caught and bend, mostly on the right side, every time.
I would recommend this to a friend!
Written by a customer while visiting Cricut