Customer reviews from Cricut
Cricut - Joy Xtra™ Smart Cutting Machine - White
Average customer rating
4.5
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
181
4 Stars
29
3 Stars
10
2 Stars
8
1 Star
14
90%of customers recommend this product.
(
180 out of
201)
Customer Reviews for Cricut - Joy Xtra™ Smart Cutting Machine - White
Posted by: Lucyb
Verified Purchase:Yes
Bought this to make stickers. Must have callibrated at least 5x. Hopefully its ok now????
Lots of little issues. Annoying. How do you repeat a cut?
Lots of little issues. Annoying. How do you repeat a cut?
Response from CricutBy Cricut, July 9, 2024
Thank you so much for your response. We are so sorry to hear about your experience. If we can be of help please contact our Member Care team.
Written by a customer while visiting Cricut
Posted by: Jb
from Broadway, nc
Verified Purchase:Yes
I’m frustrated. No instructions on how to use design space. I’m at a complete standstill will an expensive machine and I have no clue how to use it. Have tried utube videos but they don’t explain in enough detail. Don’t know which type of mat to use, how to make something from design space 😩😖😖😖😩
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut, March 4, 2025
We are sorry to hear you are having trouble getting started with your Joy Xtra. Please reach out to our Cricut Member Care team so that we can find a solution for you!
Written by a customer while visiting Cricut
Customer Rating
1
Frustrating. Save your money
on December 26, 2024
Posted by: Countryside
from Remsen, NY
This might be a fun, creative tool, however, when it sometimes connects (Yee Haw!) but mostly blinks that stupid "not connected" light it's not fun at all. This is my replacement one, mind you. The first one did the same thing. My computer is fine. The bluetooth is connected. Sometimes Cricut connects. I've made three cuts, trying every combination and permutation of turning off bluetooth, starting from the Welcome page instead of going directly to me Design Space saved items, restarting the computer.... What have I left out? That stupid light is still blinking at me.... Error #3. Did all that they recommended. No help. Would getting the more expensive USB cable connected version of Cricut do the trick? Maybe.... I am ready to throw it out the window. I already went through the hassle of making a video of what is wrong in order to qualify for Cricut to honor their warranty. Sent the first one back. After two weeks the replacement has come and is doing the same thing.
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut
Posted by: Anonymous
from Sunbury, Ohio
Verified Purchase:Yes
Love this lil machine. It was so covenant to travel to a crop with. Light and portable! Did everything I need it to! Wonderful and powerful! Great job Cricut and team!
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Bohemian Lady
from Tennessee
Verified Purchase:Yes
Mini version of my Cricut Air2! Cute, compact, and easy to move and store. Great for travel, craft crops and classes.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
1
Bundle ships separate!
on March 4, 2024
Posted by: Peggy424
from NJ
Does not make sense to buy a bundle. Bought this was excited to begin all I have is the machine. The bundle ships seperately! What's the point. Spend the extra money buy it elsewhere!I might just send it back.
No, I would not recommend this to a friend.
Response from CricutBy MemberCare, Cricut, March 4, 2024
Hi Peggy, thank you for your feedback. The bundle and machine usually come within a day of each other so you can get started crafting.
Written by a customer while visiting Cricut
Posted by: Patti
Verified Purchase:Yes
Love the size and the fact it can do print and cut! I have a maker also but have been using the joy extra most of the time.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Dave E
from Venice, FL
Verified Purchase:Yes
It's hard to find the options for vinyl to fit the Joy. I wish I had bought the larger Cricut that takes 12" wide vinyl.
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut