Customer reviews from Cricut
Cricut - Joy Xtra Smart Cutting Machine - White
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
262
4 Stars
49
3 Stars
20
2 Stars
12
1 Star
23
87%of customers recommend this product.
(
253 out of
291)
Customer Reviews for Cricut - Joy Xtra Smart Cutting Machine - White
Posted by: Lucyb
Verified Purchase:Yes
Bought this to make stickers. Must have callibrated at least 5x. Hopefully its ok now????
Lots of little issues. Annoying. How do you repeat a cut?
Lots of little issues. Annoying. How do you repeat a cut?
Response from CricutBy Cricut, July 9, 2024
Thank you so much for your response. We are so sorry to hear about your experience. If we can be of help please contact our Member Care team.
Written by a customer while visiting Cricut
Posted by: Jb
from Broadway, nc
Verified Purchase:Yes
I’m frustrated. No instructions on how to use design space. I’m at a complete standstill will an expensive machine and I have no clue how to use it. Have tried utube videos but they don’t explain in enough detail. Don’t know which type of mat to use, how to make something from design space 😩😖😖😖😩
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut, March 4, 2025
We are sorry to hear you are having trouble getting started with your Joy Xtra. Please reach out to our Cricut Member Care team so that we can find a solution for you!
Written by a customer while visiting Cricut
Customer Rating
1
Frustrating. Save your money
on December 26, 2024
Posted by: Countryside
from Remsen, NY
This might be a fun, creative tool, however, when it sometimes connects (Yee Haw!) but mostly blinks that stupid "not connected" light it's not fun at all. This is my replacement one, mind you. The first one did the same thing. My computer is fine. The bluetooth is connected. Sometimes Cricut connects. I've made three cuts, trying every combination and permutation of turning off bluetooth, starting from the Welcome page instead of going directly to me Design Space saved items, restarting the computer.... What have I left out? That stupid light is still blinking at me.... Error #3. Did all that they recommended. No help. Would getting the more expensive USB cable connected version of Cricut do the trick? Maybe.... I am ready to throw it out the window. I already went through the hassle of making a video of what is wrong in order to qualify for Cricut to honor their warranty. Sent the first one back. After two weeks the replacement has come and is doing the same thing.
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut
Posted by: KZ
Verified Purchase:Yes
I'm real happy with my new little machine! Haven't taken it anywhere yet, but it's nice knowing that I can!
Written by a customer while visiting Cricut
Customer Rating
5
I love my Joy xtra
on March 5, 2026
Posted by: Mar
from Southern Oregon Coast
I love the size for smaller projects. I don't have to drag out bigger machines. I do wish the cutting mat would not curl up on sides.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Angel
from Chicago, IL
Verified Purchase:Yes
Look i love the cricut joy xtra! BUT THE MATT KEEPS GETTING BENT. Its so annoying and it keeps missing my projects up. This needs to get fixed ASAP.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Anonymous
from Sunbury, Ohio
Verified Purchase:Yes
Love this lil machine. It was so covenant to travel to a crop with. Light and portable! Did everything I need it to! Wonderful and powerful! Great job Cricut and team!
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: PamP
from Ellensburg Washington
Verified Purchase:Yes
I received my JoyXtra with anticipation. It is noisy unlike my Joy, Maker and Explorer. Paid premium for the mats and it has eaten 2 of them already and bent the sides of them severely. I’m hoping it will grow on me if I can afford the mats. Love having print and cut and bri g able to use 8.5 X 11 paper.
I would recommend this to a friend!
Written by a customer while visiting Cricut