Customer reviews from nightowlsp.com
Night Owl - 12 Channel 8 Camera Indoor/Outdoor Wired 2K 2TB DVR Security System with 2-way Audio - White
Average customer rating
4.2
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
66
4 Stars
10
3 Stars
10
2 Stars
4
1 Star
8
84%of customers recommend this product.
(
76 out of
90)
Customer Reviews for Night Owl - 12 Channel 8 Camera Indoor/Outdoor Wired 2K 2TB DVR Security System with 2-way Audio - White
Posted by: Luis Luis
from Valencia California
Gender:Male
Verified Purchase:Yes
I purchased this nightowl 16 channel dvr for a customer's small business store and it has all the bells and whistles with very easy set up.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, July 5, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Affordable Price!
on July 15, 2022
Posted by: Tai C
from Florida
Gender:Female
Will this system work with my Q-See QM6010B-4 cameras? Thanks
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, July 19, 2022
Unfortunately, Night Owl is not able to guarantee compatibility with any 3rd party brands. Often, cameras of the same technology will function with our systems, but we make no assurances. We can only ensure that our products will function with compatible Night Owl product. We apologize for any inconvenience.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great customer service and equipment
on September 11, 2022
Posted by: Dwaltus
from Ok
Gender:Male
I have had my 16 channel wired DVR for over 10 years. It has worked flawlessly with the exception of a camera failure after about 6 years in service. I highly recommend this company. I have used recordings on my DVR to support the police. This is installed on my home. The images are clear and night vision works great. I have one PTZ camera and it also works great. In my opinion Night Owl is the leader in security cameras. The service is free as it should be and their service is excellent if its ever needed, which is very rare.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, September 13, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: scarlett
Verified Purchase:Yes
Get very improved unit and cameras. We like the blue tooth technology. The recorded pictures are easy to view and save if needed.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Elmer Fudd
from Montana
Gender:Male
Verified Purchase:Yes
After 1 day in operation ONE camera stopped functioning. I expect it to last longer than ONE day.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, November 1, 2022
We sincerely apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Tonic
from OceanView DE
Gender:Female
Verified Purchase:Yes
New Cameras have clear pictures. Also Have an older Night Owl system that still works great. Wish the cameras from the old system were interchangeable with the new DVR. Especially wish these new cameras came with 2 way audio.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: TheGreind
from St. Louis
Gender:Male
Verified Purchase:Yes
I recently upgraded my older device because I wanted to improve 3 areas.
1. Motion Detection including using spotlights
2. Notifications
3. Ability to view camera feed when not on local wifi
1. Motion Detection including using spotlights
2. Notifications
3. Ability to view camera feed when not on local wifi
The motion detector triggered when a moth flew by, or when it rained. At night it was almost a constant stream of recording. I could not use notifications or the spotlight. I also leveraged recording areas to minimize the motion detection. This only patched the problem partially.
Therefore I decided to upgrade from a DVR-C20-41-JF to a WM-BTD281-4LSA.
The new system was easy to initialize and good news it does allow for Human Detection and at this time seems to work sufficiently. Therefore I have enabled the spotlight and some notifications. Also the upgrades to the App have allowed better viewing of my recordings while remote.
But I lost the ability to lengthen the recording time for each occurrence as well as some other small features and functions. I would say the App is still a bit clunky and needs improvements.
p.s - I am still learning the features and functionality of the new device, hopefully they continue to improve the product
As of today this is a solid product in a space with a lot of other solid products. But not a leader.
Response from nightowlsp.comBy Customer Support, January 31, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: rowley
from Washington
Gender:Male
Verified Purchase:Yes
this system is our second Night owl security set up. I'm am happy it works but, we had plenty of issues and it's got a steep learning curve. Not so user friendly. The options are limited and incomplete compared to the older system. It does however have decent cameras.
Response from nightowlsp.comBy Customer Support, February 17, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced suppo
Written by a customer while visiting nightowlsp.com