Customer reviews from nightowlsp.com
Night Owl - 12 Channel 8 Camera Indoor/Outdoor Wired 2K 2TB DVR Security System with 2-way Audio - White
Average customer rating
4.2
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
66
4 Stars
10
3 Stars
10
2 Stars
4
1 Star
8
84%of customers recommend this product.
(
76 out of
90)
Customer Reviews for Night Owl - 12 Channel 8 Camera Indoor/Outdoor Wired 2K 2TB DVR Security System with 2-way Audio - White
Customer Rating
2
Sends too many notifications
on January 18, 2024
Posted by: MayF
from Fort Worth, Tx
Gender:Female
Don’t waste your money on these cameras unless you want a lot of notifications of your tire’s. Hardly records when there is human in front of the camera but send you back to back every minute on the minute notifications of insignificant things like a back bumper or a back tires . Not worth it find better cameras
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
CANNOT VIEW ON MONITOR
on March 26, 2023
Posted by: Skye
from Kingman, AZ
Gender:Male
I bought this system less then 2 weeks ago did the setup via bluetooth and it works great however with the business that I run my security guard would need to view live feeds via monitor however 4 days into owning the system it just goes and decides that it's not going to give us the feed via monitor, I checked all cables and connections and everything is fine from the outside so the problem is internal on the Night Owl DVR however the store won't allow me to return it and Night Owl says there is no way it's there system that it must be my Monitor well the Monitor is new bought the same day and is compatable the sales men helped me get just to make sure I wouldn't have a problem, well in order to maintain my security I've boxed and shelved the NIght Owl system and reconnected my old system until I can find something better, sad all the reviews are great i just got lucky with the one that can't help me. looking for a new system one where i can get the help i need from the support unable to get any help with night owl and the support techs are very rude. most definitely will not be trying to contact them again
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Amazing Audio and Video Quality!
on May 30, 2023
Posted by: Chevygrl00
from Delhi, CA
Gender:Female
[This review was collected as part of a promotion.] I've had my Night Owl 2K HD DVR Security System for about a month and I really like the sense of security, it gives me. This security set included 4 Cameras, which I set up on each side of my home and it also came with a 1TB DVR, so I can save a ton of recordings, without worrying about a monthly fee. Setting up this security system, was easy and only took around an hour to do so. I really love that I can connect this system, directly to my TV and have live access 24/7. There's also a mobile app that allows me to view live video, but I found the app to be a little more inconvenient, than it was convenient. I only had notifications set for Human and Vehicle detection, but I kept receiving multiple notifications a day for animals, clouds and shadows, being detected as humans. I still occasionally use the app, but I now have notifications turned off. Another issue I ran into is the siren feature. I was really excited about this feature! I could make people aware of the fact, that they were being recorded and being able to possibly prevent things from being taken from my property, was like a dream feature! Unfortunately, the siren was going off, all day and night, from any type of movement. The cameras are definitely great quality and I love that they're multi-functional. They come with built in spotlights, very clear 2-way Audio and beautiful clear videos, during both day and night! Even though I'm not very fond of the app and the siren wasn't what I'd hoped for. I'm very happy with my Night Owl Security System and the peace of mind, it gives my family and myself!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 1, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Doesn’t work with all their cameras
on May 19, 2023
Posted by: GBourne
from Arizona
Gender:Male
I have purchased two other night owl systems over the years and those systems came with two different camera models. The second system worked with the cameras that it came with (CM-DP8L-B) and the previous cameras (CM-C20XL-BU-JF) but this DVR does not work with the DP8L cameras.
Additionally, this DVD runs HOT!! Too hot to touch.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
great system
on January 19, 2024
Posted by: justmelren
from Orange Park, florida
Gender:Female
very easy setup for beginners especially. instructions are clear and easy to understand. great picture, crystal clear. sucks that you can’t speak into it or even hear but good picture.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: tsloan
from Mid-South
Gender:Male
Verified Purchase:Yes
Turned out I didn't need it! This is my 4th Night Owl system. Each generation gets easier to set-up. I upgraded to add doorbells thinking I would need a wi-fi recorder. Thought I would like the spotlight cameras, but the spotlight comes on a lot without any motion or objects in view, tried every setting available but still on off randomly. Not a lot of adjustability (like sensitivity) as before. It is geared to use the phone app, some settings are not available on the recorder display. I have a 50" TV on my home office wall displaying 8 cameras and wanted to add doorbells and get push notifications when someone rings the doorbell,
I bought 2 doorbell cameras but when I add them to the recorder in the app the notification option for pressing the door bell goes away. Also get constant false notifications when added to the recorder, turned off vehicle and motion, left on human/ face detection but still got constant false notifications. Uninstalled them from the recorder and just added them to the app only with just notify if the doorbell is pushed and don't get any false notifications. Haven't tested the other settings installed this way but I have wired cameras covering the area already, just wanted notifications when someone rings my doorbells. If I knew this I could have just installed the doorbells and kept my old system. For most people or first time buyers, this system would be easier to self install and set-up than previous recorders, phone app is adequate and younger would probably prefer the phone app, but for me I miss the more detailed adjustments.
I bought 2 doorbell cameras but when I add them to the recorder in the app the notification option for pressing the door bell goes away. Also get constant false notifications when added to the recorder, turned off vehicle and motion, left on human/ face detection but still got constant false notifications. Uninstalled them from the recorder and just added them to the app only with just notify if the doorbell is pushed and don't get any false notifications. Haven't tested the other settings installed this way but I have wired cameras covering the area already, just wanted notifications when someone rings my doorbells. If I knew this I could have just installed the doorbells and kept my old system. For most people or first time buyers, this system would be easier to self install and set-up than previous recorders, phone app is adequate and younger would probably prefer the phone app, but for me I miss the more detailed adjustments.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: CaptFrank
from Sticker Patch U.S.A.
Gender:Male
Verified Purchase:Yes
This Is My 2nd Night Owl System. I Live In The Sticker Patch Where Temperatures Reach Over 110 Degrees In The Shade, My First System Has Worked Flawlessly For Over 6 Years 24/7/365. I Bought The 2nd 8 Channel System To Replace My Aging 4 Channel System.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, February 17, 2023
Thank you so much for the review and for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Horrible night vision and then some
on March 14, 2023
Posted by: Missy Hannisick
from Freeland, Pa
Gender:Female
I bought this system in late January (now mid March) all my cameras do is click now when it gets dark and then I get NO picture what so ever on those cameras! Extremely disappointed! Plus only records movement even though it shows option to record all the time, which I have on, and still only records when there’s movement!
Completely pointless to even have and a waste of money if I can see anything at night and record
Completely pointless to even have and a waste of money if I can see anything at night and record
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com