Customer Reviews for Night Owl - 12 Channel 8 Camera Indoor/Outdoor Wired 2K 2TB DVR Security System with 2-way Audio - White
Customer Rating
5
GREAT SECURITY
on May 1, 2023
Posted by: iamisay
from Phoenix Az
Gender:Female
[This review was collected as part of a promotion.] NIGHT OWL SECURITY 2-WAY AUDIO 12 CHANNEL DVR SECURITY SYSTEM WITH 1 TB HARD DRIVE AND 4 WIRED 2 K is really a do it all system and after reading directions it will be a snap to hook up with my WIFI. My grandson is coming over this weekend to install for me, he said after I read him the directions it will be a piece of cake to do and he said he knew of the system and it was the best for me and it will really keep me safe. The cameras are very well made and comes with enough wire for setup.This is a fabulous system that will protect my property and me for years to come.
I have been using Night Owl for some years now mostly outside. I have had no problems with cameras. I have a total of 8 cameras and watch these cameras as security for the complex I live in. I really love these cameras.
picture on tv is coming blurry and on app it shows all camera good
Response from nightowlsp.comBy Customer Support, April 18, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
This is the best version yet, I love how easy it is to setup, the connection on phone is faster than older system & the ability to zoom in on the pictures is great, I'm definitely going to update my other location with this better setup
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, April 4, 2023
Awesome! Thank you for being a Night Owl customer and for the feedback!
I bought this system less then 2 weeks ago did the setup via bluetooth and it works great however with the business that I run my security guard would need to view live feeds via monitor however 4 days into owning the system it just goes and decides that it's not going to give us the feed via monitor, I checked all cables and connections and everything is fine from the outside so the problem is internal on the Night Owl DVR however the store won't allow me to return it and Night Owl says there is no way it's there system that it must be my Monitor well the Monitor is new bought the same day and is compatable the sales men helped me get just to make sure I wouldn't have a problem, well in order to maintain my security I've boxed and shelved the NIght Owl system and reconnected my old system until I can find something better, sad all the reviews are great i just got lucky with the one that can't help me. looking for a new system one where i can get the help i need from the support unable to get any help with night owl and the support techs are very rude. most definitely will not be trying to contact them again
I bought this system in late January (now mid March) all my cameras do is click now when it gets dark and then I get NO picture what so ever on those cameras! Extremely disappointed! Plus only records movement even though it shows option to record all the time, which I have on, and still only records when there’s movement! Completely pointless to even have and a waste of money if I can see anything at night and record