Love product but can’t find flawless replacement heads. Can only find generic heads that don’t work well because they are dull and have weak power.
I would recommend this to a friend!
Response from FlawlessBy Flawless Consumer Relations, May 27, 2025
Thank you for reaching out to us, Tzonni. We have sent you an email. We are no longer manufacturing the older generation devices, nor the replacement heads. Replacement heads are not required with the newest version of our Flawless Facial Hair Remover, with the 360 degree ring light. With proper maintenance, the head of your Finishing Touch Flawless Facial Hair Remover device will not need to be replaced. The lifespan of the newest device is 1.5 to 2 years depending on use and maintenance.
I purchased this yesterday and after years of waxing .... I am very impressed from the first use! Easy, quiet and leaves a hair free face that anyone would love. Definitely worth the money...go for it!
Worked great in the beginning but after only about 6 months is started running slow. I thought that maybe the battery was going so in went a new battery. That was not the problem as it fires right up when I turn it on but as soon as I touch it to my face it almost immediately starts to slow down until it finally stops. I've cleaned it religiously. Great idea and concept but this product needs a quality overall.
Response from FlawlessBy Flawless Consumer Relations, April 21, 2025
We never want our customers to be disappointed, marcogal, and we appreciate you reaching out. We have sent you an email, so we can make your experience flawless.
Bought my first one 10 years ago, needed a new one and I'm so disappointed!! The new ones do not work like the older model!! 😒
Response from FlawlessBy Flawless Consumer Relations, April 7, 2025
Uh-oh, San! Looks like we’ve hit a snag. But no worries, we’ve got your back! We have sent you an email. We want to ensure your experience will be flawless.
Initially, I was very happy with the Finishing Touch Flawless Facial Hair Remover for Women. It worked much quicker than the older model, and I liked its size. I also emptied the head regularly. After using it about twice per week, it started to die, so I thought it was the battery. However, changing the battery didn't work. I tried a few different batteries from two different brands, but the end result was the same. The Finishing Touch Flawless Facial Hair Remover for Women just wouldn't work any longer. I can't believe that it stopped working after 15 weeks, which equals about 30 uses!
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, April 7, 2025
Smooth and flawless results are what we're all about, linx21. We're sorry to hear the device didn't last. We have sent you an email; we want to make this right.
My original facial hair razor was wonderful but after a couple of years wouldn't hold a charge. I bought another one but the plastic head attachment won't keep the razor gear attached. The quality doesn't seem as good as the original design.
Response from FlawlessBy Flawless Consumer Relations, March 31, 2025
Your beauty routine should be effortless, Sissy, and we're here to help make sure it is! We'd love to help out with this. We have sent you an email, or you may reach out by calling or texting us at (800) 833-9532, Monday-Friday, from 9-5 Eastern. Please provide case number: 07477706, and we’ll ensure you receive a replacement that performs flawlessly.