Customer reviews from Flawless
Flawless - Facial Hair Remover - Rose
Average customer rating
3.6 out of 5
3.6
(207 Reviews)
Open Ratings Snapshot
Rating breakdown 207 reviews
5 Stars
110
4 Stars
22
3 Stars
11
2 Stars
18
1 Star
46
68%of customers recommend this product. 
(
95 out of 139
)
Best Buy Privacy Policy
Customer Reviews for Flawless - Facial Hair Remover - Rose
Customer Rating
1 out of 5
1
Disappointing Stopped Working After a Few Months
on May 17, 2025
Posted by: EclecticMum
from Sylvania Ohio
Gender:Female
Both my Facial Hair Remover and Brows device stopped working within a few months of purchasing. It’s really disappointing.
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, May 19, 2025
We’re all about flawless solutions and results, EclecticMum. We have sent you an email, because that's not the experience we want you to have.
Written by a customer while visiting Flawless
Customer Rating
5 out of 5
5
Can’t find genuine replacement heads
on May 16, 2025
Posted by: Tzonni
Gender:Female
Love product but can’t find flawless replacement heads. Can only find generic heads that don’t work well because they are dull and have weak power.
I would recommend this to a friend!
Response from FlawlessBy Flawless Consumer Relations, May 27, 2025
Thank you for reaching out to us, Tzonni. We have sent you an email. We are no longer manufacturing the older generation devices, nor the replacement heads. Replacement heads are not required with the newest version of our Flawless Facial Hair Remover, with the 360 degree ring light. With proper maintenance, the head of your Finishing Touch Flawless Facial Hair Remover device will not need to be replaced. The lifespan of the newest device is 1.5 to 2 years depending on use and maintenance.
Written by a customer while visiting Flawless
Customer Rating
5 out of 5
5
Amazing Product!
on April 30, 2025
Posted by: cnfrmct
Gender:Female
I purchased this yesterday and after years of waxing .... I am very impressed from the first use! Easy, quiet and leaves a hair free face that anyone would love. Definitely worth the money...go for it!
I would recommend this to a friend!
Written by a customer while visiting Flawless
Customer Rating
2 out of 5
2
Worked great when it worked
on April 17, 2025
Posted by: marcogal
from Florida
Gender:Female
Worked great in the beginning but after only about 6 months is started running slow. I thought that maybe the battery was going so in went a new battery. That was not the problem as it fires right up when I turn it on but as soon as I touch it to my face it almost immediately starts to slow down until it finally stops. I've cleaned it religiously. Great idea and concept but this product needs a quality overall.
Response from FlawlessBy Flawless Consumer Relations, April 21, 2025
We never want our customers to be disappointed, marcogal, and we appreciate you reaching out. We have sent you an email, so we can make your experience flawless.
Written by a customer while visiting Flawless
Customer Rating
1 out of 5
1
on April 4, 2025
Posted by: San
Bought my first one 10 years ago, needed a new one and I'm so disappointed!! The new ones do not work like the older model!! 😒
Response from FlawlessBy Flawless Consumer Relations, April 7, 2025
Uh-oh, San! Looks like we’ve hit a snag. But no worries, we’ve got your back! We have sent you an email. We want to ensure your experience will be flawless.
Written by a customer while visiting Flawless
Customer Rating
1 out of 5
1
Died after 3.5 months. RIP 12-15-2024 - 3-31-2025
on March 31, 2025
Posted by: linx21
from NJ
Gender:Female
Initially, I was very happy with the Finishing Touch Flawless Facial Hair Remover for Women. It worked much quicker than the older model, and I liked its size. I also emptied the head regularly. After using it about twice per week, it started to die, so I thought it was the battery. However, changing the battery didn't work. I tried a few different batteries from two different brands, but the end result was the same. The Finishing Touch Flawless Facial Hair Remover for Women just wouldn't work any longer. I can't believe that it stopped working after 15 weeks, which equals about 30 uses!
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, April 7, 2025
Smooth and flawless results are what we're all about, linx21. We're sorry to hear the device didn't last. We have sent you an email; we want to make this right.
Written by a customer while visiting Flawless
Customer Rating
1 out of 5
1
Head won't stay attached
on March 30, 2025
Posted by: Sissy
My original facial hair razor was wonderful but after a couple of years wouldn't hold a charge. I bought another one but the plastic head attachment won't keep the razor gear attached. The quality doesn't seem as good as the original design.
Response from FlawlessBy Flawless Consumer Relations, March 31, 2025
Your beauty routine should be effortless, Sissy, and we're here to help make sure it is! We'd love to help out with this. We have sent you an email, or you may reach out by calling or texting us at (800) 833-9532, Monday-Friday, from 9-5 Eastern. Please provide case number: 07477706, and we’ll ensure you receive a replacement that performs flawlessly.
Written by a customer while visiting Flawless
Customer Rating
5 out of 5
5
Flawless Facial Hair Removal
on March 26, 2025
Posted by: Pm347
Gender:Female
It helps with removing facial hair like peach hair
I would recommend this to a friend!
Written by a customer while visiting Flawless
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