Customer reviews from Flawless
Flawless - Facial Hair Remover - Rose
Average customer rating
3.2
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
63
4 Stars
15
3 Stars
7
2 Stars
17
1 Star
44
58%of customers recommend this product.
(
60 out of
103)
Customer Reviews for Flawless - Facial Hair Remover - Rose
Customer Rating
2
Doesn’t work as it should
on August 22, 2025
Posted by: H-town
from Texas
Gender:Female
I’ve used this for years. While it’s better than not using anything, it doesn’t truly remove the hair, it pulls hairs, sometimes the heads don’t fit properly so they fall off mid-spin. It’s very disappointing.
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, August 25, 2025
That's not the flawless experience we want you to have, H-town. We have sent you an email, because we want you to feel perfectly pampered!
Written by a customer while visiting Flawless
Customer Rating
2
Good hair removal but, short lived device!
on August 23, 2025
Posted by: CJH
from Minnesota
Gender:Female
I have bought many of these in a short period of time because they don't last very long. I bought them before they claim to have improved that product and then I bought the new version and I have to say I prefer the old version with the option to use replacement heads and the new version doesn't even come with a brush. They only seem to last a few months or less. The last two I bought were only a few months apart because the first one lasted like a month and then the second one lasted a few months. I think they do this just so you will keep buying more because they do actually do a decent job of removing facial hair but, I'm not going to go keep buying these for them to only work for like a month or so.
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, August 25, 2025
We want you to feel flawless anytime, CJH. We have sent you an email, because we want you to be your best and smoothest self.
Written by a customer while visiting Flawless
Customer Rating
2
Not impressed - so many issues before using unit
on November 17, 2025
Posted by: Delphi
from Melbourne, Australia
Gender:Female
Just purchased your new generation Facial Hair Remover and before using it, I am underwhelmed:
1. No instructions included (how to open to access battery compartment) - just an A5 sheet with a QR code to scan and varios languages instructing this. Issue: QR code DOESN'T WORK!
2. Accessed this page to try to find instructions or link to instructions and read Q&A for more info.
Issues:
- Found false advertising - page claims Battery is included but packaging advises "1 AA battery required (not included)"
- Several responses to Q&A about battery compartment access refers reader to your 'How To' page, but there is no How To category for the Facial Hair Remover.
- Previous Generations included a cleaning brush for a unit that had replaceable heads (which was great) however this unit doesnt allow shaver head to be replaced but you advise to clean the head after heach use.
Issue: No Cleaning brush provided and you advise to use a cue tip (not a very effective cleaning tool for getting into the shaver unit to clear hairs.
2. Accessed this page to try to find instructions or link to instructions and read Q&A for more info.
Issues:
- Found false advertising - page claims Battery is included but packaging advises "1 AA battery required (not included)"
- Several responses to Q&A about battery compartment access refers reader to your 'How To' page, but there is no How To category for the Facial Hair Remover.
- Previous Generations included a cleaning brush for a unit that had replaceable heads (which was great) however this unit doesnt allow shaver head to be replaced but you advise to clean the head after heach use.
Issue: No Cleaning brush provided and you advise to use a cue tip (not a very effective cleaning tool for getting into the shaver unit to clear hairs.
I finally managed to access the battery compartment by sheer fluke and after much concern as to if I was going to break the unit.
I haven't even used the product yet, and as I mentioned, I am not impressed. Now to try it....
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, November 21, 2025
Thank you for bringing this to our attention, Delphi. We have sent you an email, because we want to turn this experience around for you.
Written by a customer while visiting Flawless
Customer Rating
5
on January 23, 2026
Posted by: Brenda
Gender:Female
I bought this yesterday and love it.
Written by a customer while visiting Flawless
Customer Rating
5
Works as stated
on January 30, 2026
Posted by: queenbee
Gender:Female
Been using for years. Never have trouble till the blades get dull. Seems not the only one having trouble finding new one in stores. Believe replaement heads are no longer an option. Love the product don't want to change brands not sure what to do?? Thanks!
I would recommend this to a friend!
Response from FlawlessBy Flawless Consumer Relations, February 3, 2026
Tweezers are so last season, and confidence is always in, queenbee. We are going to follow up, so keep an eye out for an email to arrive soon!
Written by a customer while visiting Flawless
Customer Rating
5
Great Product Love It 💙
on February 3, 2026
Posted by: Brittney Britt
from Like Nona Florida
Gender:Female
I love this product. My daughter is actually the one that introduced me to this wonderful device. It makes my makeup go on smoother and I love it. Now I am looking for the replacement heads could someone please help me out where I need to purchase those from.
I would recommend this to a friend!
Response from FlawlessBy Flawless Consumer Relations, February 3, 2026
Where flawless, perfect skin is just the beginning, Brittney Britt. We are going to follow up, so keep an eye out for an email to arrive soon!
Written by a customer while visiting Flawless
Customer Rating
5
Can’t find them anywhere! Help!!
on February 8, 2026
Posted by: Cheryle
I’ve been using this product for years and love it! I would like to get another one but can’t find them anywhere, did you stop making them?
I would recommend this to a friend!
Response from FlawlessBy Flawless Consumer Relations, February 9, 2026
Perfect skin is just the beginning, Cheryle. We are going to follow up, so keep an eye out for an email to arrive soon!
Written by a customer while visiting Flawless
Customer Rating
4
Replacement head
on March 17, 2026
Posted by: Marie68
from Quinter, KS
Gender:Female
I am in need of a replacement head for my Generation 2 razor, but do not find any where to purchase one. Please let me know if replacement heads are still available. Thank youo.
Response from FlawlessBy Flawless Consumer Relations, March 20, 2026
Tweezers are so last season, and confidence is always in Marie68. We are going to follow up, so keep an eye out for an email to arrive soon!
Written by a customer while visiting Flawless