I have had my Flawless for over a year & it works great! No nicks or irritated skin & nice, smooth skin instead of lots of hair. So much better than plucking or shaving. I would really like to get a spare & buy one for a friend. I don't want to buy a knock-off. Please, please bring the units back for sale again.
I would recommend this to a friend!
Response from FlawlessBy Flawless Consumer Relations, September 28, 2026
We’re here to help you feel flawless every step of the way, Satisfied Customer. We are going to follow up, so keep an eye out for an email to arrive soon!
I have bought 2 of the gen 3 models and both have broken heads which on this model aren't replaceable. The company claims that the heads on this model are better but they are cheap and fall apart when needing more than a gentle tap to clear out the brush to them and the head collapses (see photo). I admit the head works better than gen 2 but if it's just going to fall apart how is that better? Quality has really gone downhill it's a real disappointment. Lucky I bought a bunch of replacement heads for my gen 2 when they were discounted at my local store so I'll go back to using that until they run out and then I'll try a different brand.
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, September 28, 2026
That’s not the flawless experience we strive for, Clare. We are going to follow up, so keep an eye out for an email to arrive soon!
Help! I love my device but need a replacement head! Can you help me?
I would recommend this to a friend!
Response from FlawlessBy Flawless Consumer Relations, September 24, 2026
Tweezers are so last season, and confidence is always in, Belle. We are going to follow up, so keep an eye out for an email to arrive soon! If you'd prefer, you can also call us at 800-801-1522. Our team is available to help Monday - Friday, from 9 - 5 Eastern. We'll be glad to help! Please mention your case number: 08140833, when contacting us.
My whole family loves this product! We have tried to find a replacement from different brands but they don’t even come close so upsetting that they don’t sell it anymore!!!
I would recommend this to a friend!
Response from FlawlessBy Flawless Consumer Relations, September 21, 2026
Stay flawlessly fantastic, Jova112. We are going to follow up, so keep an eye out for an email to arrive soon!