These used to be great except for the fact that they kept changing the head design. But this new self sharpening blade is the worst. Please just bring back the older designs and stop changing head design. You fixed something that wasn’t broke and now it’s the worst
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, December 22, 2025
We want to help you express your unique style, Crochetkitten. We have sent you an email, because tweezers are so last season, and confidence is always in.
It's such a waste to have throw it out and buy a new one each time. Why can't they make replacement heads again?! Also, it tugs. It's no longer a smooth shaver for random chin hairs, but a painful experience.
Response from FlawlessBy Flawless Consumer Relations, November 20, 2025
Let us help you express your unique style. Nick Name. We have sent you an email, because tweezers are so last season, and confidence is always in.
Just purchased your new generation Facial Hair Remover and before using it, I am underwhelmed:
1. No instructions included (how to open to access battery compartment) - just an A5 sheet with a QR code to scan and varios languages instructing this. Issue: QR code DOESN'T WORK! 2. Accessed this page to try to find instructions or link to instructions and read Q&A for more info. Issues: - Found false advertising - page claims Battery is included but packaging advises "1 AA battery required (not included)" - Several responses to Q&A about battery compartment access refers reader to your 'How To' page, but there is no How To category for the Facial Hair Remover. - Previous Generations included a cleaning brush for a unit that had replaceable heads (which was great) however this unit doesnt allow shaver head to be replaced but you advise to clean the head after heach use. Issue: No Cleaning brush provided and you advise to use a cue tip (not a very effective cleaning tool for getting into the shaver unit to clear hairs.
I finally managed to access the battery compartment by sheer fluke and after much concern as to if I was going to break the unit.
I haven't even used the product yet, and as I mentioned, I am not impressed. Now to try it....
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, November 21, 2025
Thank you for bringing this to our attention, Delphi. We have sent you an email, because we want to turn this experience around for you.
I have used my Flawless for several years. I have tried cream hair removers and they smell, are harsh, and don't do any better. I need directions on replacing the battery please.
I would recommend this to a friend!
Response from FlawlessBy Flawless Consumer Relations, November 17, 2025
Thank you for your question, Bev. Expert tutorial videos showing how to use the product, including how to change the batteries, can be found on our website: https://www.flawlessbeauty.com/how-to AND on our YouTube channel, which is linked on our website. We have sent you an email, because your perfect skin is just the beginning.
I bought this to combat post-menopausal lip and chin hairs. This is great to help clean up in between laser treatments. It's quick and gentle on skin. Laser treatments were getting expensive and until I can afford them regularly again, this does the trick!