Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Convection Flush Built-In Over-the-Range Microwave with Air Fry Mode - Stainless Steel
Average customer rating
3.9
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
24
4 Stars
2
3 Stars
4
2 Stars
3
1 Star
6
56%of customers recommend this product.
(
10 out of
18)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Convection Flush Built-In Over-the-Range Microwave with Air Fry Mode - Stainless Steel
Customer Rating
1
Features need to be fine tuned
on May 4, 2025
Posted by: The song bird
The salesman recommended this micro to me as the one I wanted was on back order/ now discontinued. It doesn't suite my families lifestyle. We usually warm our plates of food ,however, the inside is too small for a regular plate of food. It can't accommodate a corning ware dish (space is too small). Print shield does not match my other kitchen aid appliances. The finish tone is too low. I recommend Kitchen aid go back to the drawing board on this product.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, May 7, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 717881.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Lots of features.
on May 6, 2025
Posted by: KG 65
[This review was collected as part of a promotion.] Very nice microwave but takes a bit to get used to it. I like that it has a built in air fryer and also you can bake in it. Still have not figured it all out yet. Looks good to.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Door Control Panel Froze
on May 8, 2025
Posted by: ChesapeakeVA
from Chedsapeake VA
I replaced all my kitchen appliances about a year ago with Kitchenaid products, and basically I was very happy with all of them until the Microwave (model KMMF730PPS00) door control panel froze and became unresponsive. Tried all the tips recommended on the web to reset the control panel but to no avail. Had 3 different Kitchenaid repair techs assess and all said the same thing - door needs to be replaced. One of the techs also indicated he had seen this happen several times with this model. Door has been on backorder, just received it and waiting on tech to install. I like Kitchenaid products, but I cannot recommend this model.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, May 15, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 720071.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Free Up Your Countertops!
on May 12, 2025
Posted by: DonnaB73
from Grand Blanc, MI
[This review was collected as part of a promotion.] Multi function microwave! Warm, broil, bake, air fry, and dehydrate....all with one appliance! GENIUS! Frees up your countertops of all the extra appliances! Best microwave I've ever owned!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great All in One
on May 26, 2025
Posted by: Brian Sevi
from AZ
Wanted a flush mount when re-doing the kitchen cabinets, liked that this appliance was all in one with a toaster and air fryer. we've had it installed for 2 months and are very happy with it. Love not having the other items on the counter. Was worried about the size of the interior, so far it has not been an issue. It takes some getting use to the interior sensors, items that would have boiled over or exploded in our old microwave, just take a little more time to warm. Easy to install, and we rotated the fan motor to vent outside, THE BEST VENT FAN I'VE EVER SEEN.
Hope the appliance is durable enough to last a good long time.
Hope the appliance is durable enough to last a good long time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The Swiss Army knife of kitchen appliances
on June 8, 2025
Posted by: B & K
[This review was collected as part of a promotion.] We’re a senior retired couple and our home is only 10 years old. We wanted to upgrade our kitchen and went from a gas cooktop to induction. Then we installed this multi-function oven over it. 90% of what we were using our double ovens for is now done in the new oven and we gave our air fryer to our kids and freed up a bunch of counter space. We have to read the manual occasionally to understand the sequence of programming for all of the different functions but this machine should be the standard in new homes.
The cooking cavity is smaller than conventional microwaves but there is room enough for our Dutch oven so we cook roasts in it rather than heat up the big oven. That will just be for the Thanksgiving turkey hereafter.
Besides the functionability, it looks great in the space with it’s flush with the cabinets design and black glass front.
Wishing we had done this sooner. Very satisfied with this appliance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor Performance
on June 15, 2025
Posted by: Wally61%
from Illinois
[This review was collected as part of a promotion.] This microwave opens its door on its own. It does not pop popcorn leaving 1/3 of the kernels unpopped when using the popcorn setting despite an infrared sensor. It does not defrost meats despite the infrared censor. You have to rotate a plate when rewarming a dinner and even then the center does not warm properly. This was my 3rd microwave 2 Whirlpool and one Kitchenaid (all similar with additional features) and Whirlpool Corp is buying this one back. I am done with the brand despite having Washer, Dryer, Stove, and Fridge all from Whirlpool.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 16, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 739201.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com