Customer reviews from geappliances.com
GE - 350 Sq. Ft. 8,000 BTU Smart Window Air Conditioner and 3,800 BTU Heater - White
Average customer rating
4.4 out of 5
4.4
(45 Reviews)
Open Ratings Snapshot
Rating breakdown 45 reviews
5 Stars
33
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
4
84%of customers recommend this product. 
(
26 out of 31
)
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Customer Reviews for GE - 350 Sq. Ft. 8,000 BTU Smart Window Air Conditioner and 3,800 BTU Heater - White
Customer Rating
5 out of 5
5
8000 AC
on October 13, 2025
Posted by: coon1a
[This review was collected as part of a promotion.] I love my AC it has been cooling during the hot summer and helped considerably well.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Awesome Window Unit
on October 13, 2025
Posted by: BettyBoo66
from Texas
[This review was collected as part of a promotion.] This is really a great machine. It works well doesn’t make a lot of noise. I like that. It tells me when to clean the filter.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Satisfied customer
on October 21, 2025
Posted by: rrr918
from Sierra vista arizona
[This review was collected as part of a promotion.] Would like a tool to help clean behind filter as there is a lot of dust in Arizona
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
TERRIBLE
on November 10, 2025
Posted by: Brogan94
My heater on it does not want to work and I tried it for the 1st time and it just won’t work and the filter was so clean that you can see through easily. So I’m baffled on this. I must’ve gotten a manufacturer defect.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
2 out of 5
2
Value
3 out of 5
3
Response from geappliances.comBy JoyceGE_AppliancesNovember 11, 2025
To use the Heat mode, select Low, Med, High or Auto Fan Speed for heating. Use the temperature increase +/^ pads. You can view this on page 6 in your manual. https://products-salsify.geappliances.com/image/upload/s--uESkloaA--/olahm3csc12czym1bt5n.pdf If your heat isn't working, please reach out to our Bodewell team by calling 1-833-426-3393 M-F 8:00-8:00 EST. You can review this on page 19 in the manual.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Do your research
on November 17, 2025
Posted by: LovinLivinLife
from Louisiana
[This review was collected as part of a promotion.] Unless you have another ac running this one doesn't do a whole lot. It helps out with the one we already have but for the price it's not worth it. Only used the heat 2 times and it isn't really heat it's kinda like lukewarm water. Just not warm enough to do the trick. I am pretty sure next summer we'll have to get another one because I don't think this one actually gets down to 64 degrees as it says. I review everything I buy honestly and I wish I had read the reviews on this one before I spent that much. I suppose if you were in a tiny and I mean tiny little room it may benefit you. Mine is in a 450 sq ft room with another 10,000 btu ac so it should be ice cold in here.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Quality
4 out of 5
4
Value
3 out of 5
3
Response from geappliances.comBy GE AppliancesNovember 18, 2025
We would like to provide some guidance with the cooling performance you are noticing with your AC unit. We recommend checking to make sure that the unit is appropriately sized for the room it is installed in. 8000 BTU is ideal for rooms up to 350 square feet. You will also want to check and make sure that no gaps are present around the window, this allows warm air to enter. You can view this article for more troubleshooting: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18860

If you are still experiencing issues with the cooling, we suggest checking into your warranty for the next best steps: https://products-salsify.geappliances.com/image/upload/s---hnyNhBR--/ufkasm4dsddkxf9zfxo7.pdf
Written by a customer while visiting geappliances.com
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