Customer reviews from napoleon.com
Napoleon - Allure Vertical 38-Inch Wall-Hanging Electric Fireplace - Black
Average customer rating
4.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
14
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Napoleon - Allure Vertical 38-Inch Wall-Hanging Electric Fireplace - Black
Customer Rating
5
Amazing
on June 27, 2024
Posted by: M_B!
[This review was collected as part of a promotion.] Bought this 2 years ago, love it in the bedroom.
Written by a customer while visiting napoleon.com
Customer Rating
5
Great Customization and heating!
on August 22, 2024
Posted by: Rmuiny
[This review was collected as part of a promotion.] I bought a Vertical Allure for my living room and it’s awesome! It heats
the room really nicely and there are so many customization options for lighting.
I especially like that I can turn on the fan without heating so I can use it in
the summer!
the room really nicely and there are so many customization options for lighting.
I especially like that I can turn on the fan without heating so I can use it in
the summer!
Written by a customer while visiting napoleon.com
Customer Rating
5
Great for Accessory Rooms
on November 30, 2022
Posted by: TuxedoTshirt
from Everett, WA
[This review was collected as part of a promotion.] We were looking for something to provide some extra heat in our guest
bathroom while adding some nice aesthetics. This unit was easy to install and
does a great job of both making the room look better and adding heat.
bathroom while adding some nice aesthetics. This unit was easy to install and
does a great job of both making the room look better and adding heat.
Written by a customer while visiting napoleon.com
Customer Rating
5
Great Appearance
on January 31, 2023
Posted by: Joe99
from Barrie Ontario
[This review was collected as part of a promotion.] I bought this for a spare bedroom to add a little additional heat in
place of a baseboard heater
place of a baseboard heater
It uses less space and the led lighting colors will match any room décor
Written by a customer while visiting napoleon.com
Customer Rating
2
Great fireplace
on September 26, 2023
Posted by: trisha
from Scarborough
[This review was collected as part of a promotion.] I absolutely love my vertical fireplace! it is not only a stylish
addition to my home but also provides cozy warmth during the colder months.
Highly recommend!
addition to my home but also provides cozy warmth during the colder months.
Highly recommend!
Response from napoleon.comBy The Napoleon Team, The Napoleon Team, October 5, 2023
Thank you for reaching out and sharing your feedback with us. We
love to hear you love the the NEFVC38H! We see you gave it 2/5 stars
across all the categories. We would love to know why and how we can
change those 2 stars into 5 stars! Please reach out to
hearth@napoleon.com to discuss your concerns further. Thank you!
love to hear you love the the NEFVC38H! We see you gave it 2/5 stars
across all the categories. We would love to know why and how we can
change those 2 stars into 5 stars! Please reach out to
hearth@napoleon.com to discuss your concerns further. Thank you!
Written by a customer while visiting napoleon.com
Customer Rating
5
Great idea for small spaces
on December 3, 2023
Posted by: rainman
from Calgary
[This review was collected as part of a promotion.] We bought ours over a year ago and really enjoy it
Written by a customer while visiting napoleon.com
Customer Rating
5
Cool looking fireplace
on December 24, 2023
Posted by: Charles
from Georgia
[This review was collected as part of a promotion.] Purchased this fireplace for a small living room corner the vertical
design works great.
design works great.
You can have the option to have heat on or off and just have the fire which
looks great.
looks great.
Has many setting to change color options on the fire bed and flame also the
timer feature is nice to turn off when you want to
timer feature is nice to turn off when you want to
Written by a customer while visiting napoleon.com
Customer Rating
5
Allure vertical 38 is Perfect for small spaces
on December 28, 2023
Posted by: Drama5
from Stonewall, Mb
[This review was collected as part of a promotion.] This fireplace won’t disappoint. Great size for small spaces. Warm and
cozy feel.
cozy feel.
Response from napoleon.comBy Liane Team Napoleon, December 29, 2023
Thank you for taking the time to leave us a review. We are
thrilled to hear that you loved your experience with us. Your kind words
mean a lot to our team! We are so glad you had a positive experience
with Napoleon and are enjoying your Allure Electric Fireplace.
thrilled to hear that you loved your experience with us. Your kind words
mean a lot to our team! We are so glad you had a positive experience
with Napoleon and are enjoying your Allure Electric Fireplace.
Written by a customer while visiting napoleon.com