Customer reviews from napoleon.com
Napoleon - Allure Vertical 38-Inch Wall-Hanging Electric Fireplace - Black
Average customer rating
4.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
14
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Napoleon - Allure Vertical 38-Inch Wall-Hanging Electric Fireplace - Black
Posted by: Kaddi
from Kitchener, ON, Canada
Verified Purchase:Yes
I did install this fireplace by myself and I have to admit that is not
too difficult to do so. The reason for me to give 4 stars is that I found the
paint job is kind of cheap. I do have other fireplaces and the paint on those is
very tough and won't be scratched easily. But, when I was cleaning this unit
using my fabric gloves and to my surprise it got scratched (minor but still
visible). I could not believe that a fabric glove could leave a mark on a metal
body. I was expecting better job by Napoleon.
too difficult to do so. The reason for me to give 4 stars is that I found the
paint job is kind of cheap. I do have other fireplaces and the paint on those is
very tough and won't be scratched easily. But, when I was cleaning this unit
using my fabric gloves and to my surprise it got scratched (minor but still
visible). I could not believe that a fabric glove could leave a mark on a metal
body. I was expecting better job by Napoleon.
Written by a customer while visiting napoleon.com
Posted by: Mama W
from indiana
Gender:Female
Verified Purchase:Yes
Very nice well made, puts out a lot of heat and looks great! The size
allows you to put anywhere.
allows you to put anywhere.
Written by a customer while visiting napoleon.com
Customer Rating
5
Excellent Fireplace! Just Love It
on July 8, 2022
Posted by: scotishgirl71
from Bracebridge, Ontario
Gender:Female
I purchased this particular style of fireplace for a smaller room in my
home. It couldn't be more perfect both in size and heat output! Very stylish
with great realistic looking logs (Napoleon's logs are the best in the industry
as far as I'm concerned). I highly recommend this for anyone with a small room
where wall space is at a premium. 5++++ stars
home. It couldn't be more perfect both in size and heat output! Very stylish
with great realistic looking logs (Napoleon's logs are the best in the industry
as far as I'm concerned). I highly recommend this for anyone with a small room
where wall space is at a premium. 5++++ stars
Written by a customer while visiting napoleon.com
Customer Rating
5
Features are great/ quality is wonderful
on July 5, 2024
Posted by: ZJD12
[This review was collected as part of a promotion.] Got this unit 1.5 years ago and never once had an issue with it. Heats
great. Wife loves the different flame and accent light colors. It has never let
us down.
great. Wife loves the different flame and accent light colors. It has never let
us down.
Written by a customer while visiting napoleon.com
Customer Rating
4
Vertical fire place
on August 7, 2023
Posted by: Joanne
from Sudbury
[This review was collected as part of a promotion.] We own a vertical fireplace. It works fantastic in our basement living
room. Everyone ask us where we got it. The product was already installed in our
new house.
room. Everyone ask us where we got it. The product was already installed in our
new house.
Written by a customer while visiting napoleon.com
Customer Rating
4
Admirable
on July 4, 2024
Posted by: Terry
[This review was collected as part of a promotion.] Great unit. Bought one and love i
Encoruaged my daughter and she bought one too.
Heats up instantly. Cosmetically this is a product that can be admired.
Encoruaged my daughter and she bought one too.
Heats up instantly. Cosmetically this is a product that can be admired.
Written by a customer while visiting napoleon.com
Customer Rating
5
Great fireplace for a small space
on August 15, 2024
Posted by: Ronni
[This review was collected as part of a promotion.] Perfect addition to a small space! Not many others in the market like
it. the flames look real!
it. the flames look real!
Written by a customer while visiting napoleon.com
Customer Rating
5
Love the color choices in the flame.
on August 23, 2024
Posted by: Darlene
[This review was collected as part of a promotion.] I wanted to lighten up my hall so the vertical unit fits perfectly at
the end of the hallway and looks like it was made for that spot.
the end of the hallway and looks like it was made for that spot.
Written by a customer while visiting napoleon.com