Customer Reviews for OtterBox - Symmetry Series Folio Tablet Case for Apple iPad (A16) and Apple iPad (10th generation) - Coastal Evening
Customer Rating
1
Not for me
on January 3, 2024
Posted by: Lynn
Not happy with this case . The elastic stretched out and looks terrible
Response from otterbox.comBy Customer Service, January 8, 2024
Hello, Lynn! We apologize that you have experienced a stretching issue with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
I ASSUMED it had open and sleep capabilities and a drawer for the pencil based upon how it was described
Response from otterbox.comBy Customer Service, January 9, 2024
Hello! We are sorry for the confusion with your case. The Symmetry Series Folio Case does come with an integrated Apple Pencil holder for safe storage and convenient access. If we may assist with any questions or issues, please do not hesitate to reach out to our Customer Service Team, as we are always happy to help!
Response from otterbox.comBy Customer Service, January 11, 2025
Thank you for your feedback regarding the iPad (10th Gen) Symmetry Series. We have taken your feedback to the company for future consideration. I would like to add for this case Series we have DROP+ | Drop tested to meet military standard (MIL-STD-810G 516.6)
It's almost exactly what I was hoping for. Knowing I have loved my Otterbox Defenders for my iPhones, I knew this would probably be the best choice for my newest iPad. The quality of course is excellent. My only issue with it is lack of adjustability for reading & typing at different angles. But other than that, it's what I had in mind!
Substandard for an Otterbox. Flimsy and poorly designed. Absolutely not worth the extra cost of an otterbox
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, May 14, 2025
Hello, Robin! We are so sorry to hear you experienced an issue with your case! Please reach out to our Customer Service Team via chat and we would be more than happy to assist with this situation!