Customer Reviews for OtterBox - Symmetry Series Folio Tablet Case for Apple iPad (A16) and Apple iPad (10th generation) - Coastal Evening
Customer Rating
5
Beautiful, simple, and protective!
on January 24, 2023
Posted by: julia2
Gender:Female
[This review was collected as part of a promotion.] This case fits my 10th generation iPad perfectly. It’s a beautiful and simple design. The case feels strong and protective. My toddlers love to play with and watch shows on my iPad and this case has protected it.
the red is amazing, nice and bright. the elastic holds the cover closed securely and i believe if dropped, my ipad will be fine. the only thing i dont like is the ipencil holder which is an elastic but is on the outside so not as protective as i would like.
Package took over 2 weeks to arrive. Package was damaged. Case seems weak. Can’t use screen protector.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, February 17, 2023
We're sorry to hear about your case and shipping frustrations! Our standard shipping timeframe is 7-15 business days. You can check out our faster shipping options at checkout! Have you noticed any damage to the case itself? If any of the products that we shipped to you were damaged during the shipment, give us a ring at 1-855-688-7269 and we would be happy to get you set up with a replacement under our warranty. Cheers, OtterBox Customer Service
Written by a customer while visiting otterbox.com
Customer Rating
4
Durable
on February 22, 2023
Posted by: Trudy24
from Monroe, NC
Gender:Female
[This review was collected as part of a promotion.] This case is well made and very durable. I wanted to keep it for myself but gave it to my daughter. She is more likely to drop her, which she does. This cover prevents it from cracking the screen. This cover is smooth and it is easy to hold.