Customer reviews from lg.com
LG - STUDIO 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Essence White
Average customer rating
4.1
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
21
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
5
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for LG - STUDIO 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Essence White
Posted by: JKarwa
from Portland, Maine, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We received our LG LG STUDIO 1.7 CU. FT. OVER-THE-RANGE CONVECTION MICROWAVE OVEN WITH AIR FRY about two weeks ago and all I can say is WOW! It not only looks stunning with it's sleek, care-free exterior, but it performs even better than it looks. The microwave and convection functions are super-easy to operate and so powerful. The whole family has used them both daily and they do not diappoint! From amazing baked potatoes to steamed veggies, or simply reheating leftovers - the LG does it's job with style! Did I mention the cool accessories that come with the unit! All you need for steaming, microwaving, and convection is included - so thoughtful and appreciated. We were even able to rid ourselves of an unsightly toaster oven and regain valuable counter space in the process. LG has outdone itself on this unit. If you are looking for a multifunction kitchen "swiss army knife " - look no further!!!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Maurice1
from Modesto, Ca.
Verified Purchase:Yes
Have used now for two months and very happy with the performance, amenities, stylish appearance and quality. Recommend to anyone looking to upgrade or enhance kitchen appliance.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Catonsville Maryland
Verified Purchase:Yes
Installation and Installer were great. Only Issue: I could not get through by phone, attempts to forward to the department were dropped. I ended up going to the store in person in my attempt to swuitch the delivery date from May 13th. On my visit the good news, was they had an earlier date in April available. Bad News: This would not have happened had I not personally visited the store. One would think someone, my salesman, would have alerted me the appliance was restocked earlier than reported. And my delivery date and installation could be earlier. He deserves a demerit for that poor part. BUT I am really pleased with the ultimate outcome
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Jai., LG Social., May 5, 2023
Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. Furthermore, We are excited to hear that you are enjoying your LG Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: Anonymous
from Las Vegas,NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the solid black face and the digital display. Unit cooks as expected. Can’t wait to use the convection feature
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, March 26, 2023
We’re happy to know that you had a 5-star experience with your LG STUDIO 1.7 cu. ft. Over-the-Range Convection Microwave Oven with Air Fry, model MHES1738F. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
Nice looking Unit and works great we like the appearance and the ease of use
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Tanisha, social/lg, March 24, 2023
This has made our day. We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
1
Not worth it
on March 16, 2023
Posted by: Anonymous
from Kansas
[This review was collected as part of a promotion.] I bought this microwave in 12/22. It has already broken down. They had to come in fix it. The air fryer is useless. It is limited to 1-9 settings and only two 2 servings. It doesn’t cook, definitely doesn’t fry/crispy. I also had to purchase the extended warranty, because it has fell within a 3 month period of purchasing the product.
Quality
1
Features
1
Value
1
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, March 19, 2023
Thanks for sharing your rating and review with us and the community. We're sorry to hear about the inconvenience you have experienced. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. It would be our pleasure to assist you with this, You can easily get in touch with us for your assistance by sending us a private message on Facebook or Twitter using @LGUSSupport, and we would be glad to help. ^James.
Written by a customer while visiting lg.com
Customer Rating
3
Air fryer sucks and so do the instructions
on January 18, 2023
Posted by: Bleeding Fingers Jackson
I've had my air fryer microwave combo for a few months. The microwave is great, but the air fryer takes longer then the oven and nothing actually comes out Crispy. I gave 3 stars because it's a good microwave.
Response from lg.comBy Alice Feliz V. Luna, Social Media, January 20, 2023
Your feedback is highly appreciated. Should you have any other concerns about microwave, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Onitay12
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just got it so far so good. Not to sure about air fry. No elements?
Pros: Style/Design
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com