Customer reviews from lg.com
LG - STUDIO 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Essence White
Average customer rating
4.4
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
21
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for LG - STUDIO 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Essence White
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
Nice looking Unit and works great we like the appearance and the ease of use
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Tanisha, social/lg, March 24, 2023
This has made our day. We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Written by a customer while visiting lg.com
Posted by: Anonymous
from Las Vegas,NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the solid black face and the digital display. Unit cooks as expected. Can’t wait to use the convection feature
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, March 26, 2023
We’re happy to know that you had a 5-star experience with your LG STUDIO 1.7 cu. ft. Over-the-Range Convection Microwave Oven with Air Fry, model MHES1738F. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Nesty and Sarah
from Granite Falls, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought it last month and we are happy to chose LG.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good microwave, works as expected.
on July 28, 2024
Posted by: Camvet
Cooks well. Love the sleek look. My only complaint is that if the door is not opened, the controls (including the light on/switch) is not visible therefore nothing can be seen when you're trying to decide what setting to use until the door is actually opened.
Pros: Features/Settings
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
The Unit Stopped Working in 5 days after purchase
on August 18, 2024
Posted by: JMS Lincoln NE
Just bought this and had it installed on August 13th 2024 and it is now August 18th 2024. The unit does not work. The Air Fryer is a joke. It only has about 9 pre sets where you have to "air fry" specific foods at specific temperatures and times that the unit decides. We attempted to air fry some French Fries and they were barely edible.
To make matters worse, as of last night, the microwave portion of the unit only works sometimes. For example, over the last roughly 24 hour period the unit only heated something up 3 times. Most of the time, the light just comes on and the timer counts down as it pretends to work but nothing in the unit ever gets hot.
To make matters worse, as of last night, the microwave portion of the unit only works sometimes. For example, over the last roughly 24 hour period the unit only heated something up 3 times. Most of the time, the light just comes on and the timer counts down as it pretends to work but nothing in the unit ever gets hot.
So, now I just have a VERY EXPENSIVE digital clock over my stove.
It is a very expensive unit and should NOT be falling apart less than one week after installation.
Response from lg.comBy LG Digital Care Team, August 20, 2024
Hey there. Making sure your microwave oven is heating all the tasty food you're making is always essential when wanting to enjoy a meal with the family. Please send us a private message on social media at @LGUSSupport so our teams can look into this further and set your family up with some delicious air-fried french fries. We're ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Fast, great service
on August 30, 2024
Posted by: SECoon
[This review was collected as part of a promotion.] Service arrived on time, had parts drkiytge day he was coming. He knew exactly what the likely problem was & had what he needed to fix it. He gave me his cell number to call if I had continuing issues. Microwave has worked perfectly since he keft
Written by a customer while visiting lg.com
Customer Rating
4
Many great features that work well!
on October 3, 2024
Posted by: Krt77
We like the many functions of this and all work well! The only thing we would suggest is to have the door info to show when the door is touch as well as when the door is opened.
Written by a customer while visiting lg.com
Customer Rating
4
Large Capacity
on October 8, 2024
Posted by: KrT2
Really enjoying this for its large capacity and features.
Written by a customer while visiting lg.com