[This review was collected as part of a promotion.] We haven’t had any issues with the microwave. I am very pleased with the various reheating options, especially the beverage I get a cup of coffee in the afternoon or evening, reheat it using the sensor reheat and I get a wonderful cup of coffee that doesn’t burn my lips or tongue. I use or the reheat options with great results. The option for popcorn is great, it doesn’t burn and very few unposed coronals are in the bag. Very pleased and highly recommend it to anyone. Thanks LG!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Nice unit but lacking versatility
on September 12, 2024
Posted by: ChefTomF
Had unit for about a month now. Its not really what we expected with respect to using the combination bake or the air fryer features. They lack 'normal' things (settings, etc.)
Written by a customer while visiting lg.com
Customer Rating
4
Very nice appliance but not Perfect
on October 7, 2024
Posted by: ChefTomF
from Albuquerque, NM
Have had this microwave for about 3 months now and would have given it 5 stars except for a couple of issues. 1) Wish that the menu printed on the right side of the frame (behind the door) were in WHITE or some very contrasting color to the black of the box. Very difficult to see & read. 2) You can't select the Air Fryer temperature and time. You must select a preprogramed option from installed options. NOT VERY PRACTICAL or CONVENIENT ! ! !
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Very Attractive + Great Features
on April 29, 2022
Posted by: Steve In YL
from Yorba Linda CA
[This review was collected as part of a promotion.] Purchased a week ago and just installed it. Quality seems to be very good. Appearance is very nice… sleek contemporary styling. Three-in-one Microwave; Convection Oven; Air Fryer. Fairly quiet operation compared to our previous Microwave. Like the no-handle open/close door feature. This beauty has all the features you’d ever need.
[This review was collected as part of a promotion.] We received our LG LG STUDIO 1.7 CU. FT. OVER-THE-RANGE CONVECTION MICROWAVE OVEN WITH AIR FRY about two weeks ago and all I can say is WOW! It not only looks stunning with it's sleek, care-free exterior, but it performs even better than it looks. The microwave and convection functions are super-easy to operate and so powerful. The whole family has used them both daily and they do not diappoint! From amazing baked potatoes to steamed veggies, or simply reheating leftovers - the LG does it's job with style! Did I mention the cool accessories that come with the unit! All you need for steaming, microwaving, and convection is included - so thoughtful and appreciated. We were even able to rid ourselves of an unsightly toaster oven and regain valuable counter space in the process. LG has outdone itself on this unit. If you are looking for a multifunction kitchen "swiss army knife " - look no further!!!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Not worth it
on March 16, 2023
Posted by: Anonymous
from Kansas
[This review was collected as part of a promotion.] I bought this microwave in 12/22. It has already broken down. They had to come in fix it. The air fryer is useless. It is limited to 1-9 settings and only two 2 servings. It doesn’t cook, definitely doesn’t fry/crispy. I also had to purchase the extended warranty, because it has fell within a 3 month period of purchasing the product.
Quality
1
Features
1
Value
1
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, March 19, 2023
Thanks for sharing your rating and review with us and the community. We're sorry to hear about the inconvenience you have experienced. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. It would be our pleasure to assist you with this, You can easily get in touch with us for your assistance by sending us a private message on Facebook or Twitter using @LGUSSupport, and we would be glad to help. ^James.
Installation and Installer were great. Only Issue: I could not get through by phone, attempts to forward to the department were dropped. I ended up going to the store in person in my attempt to swuitch the delivery date from May 13th. On my visit the good news, was they had an earlier date in April available. Bad News: This would not have happened had I not personally visited the store. One would think someone, my salesman, would have alerted me the appliance was restocked earlier than reported. And my delivery date and installation could be earlier. He deserves a demerit for that poor part. BUT I am really pleased with the ultimate outcome
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Jai., LG Social., May 5, 2023
Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. Furthermore, We are excited to hear that you are enjoying your LG Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.