Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
3
This product is easy to use.
on December 12, 2023
Posted by: AGalaxy
[This review was collected as part of a promotion.] This device has good quality picture a slight lag w taking the images.It has a good quality w YouTube videos.
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Hey AGalaxy,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. We are ecstatic to hear that you have been taking full advantage of the great quality of features that the Galaxy S23 FE has to offer you so far! Have you updated the software on your Galaxy S23 FE recently? If not, that's okay. I have linked it below for you. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Also, sometimes, having too many tabs open in the background can also have an effect on how your device works. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. We are ecstatic to hear that you have been taking full advantage of the great quality of features that the Galaxy S23 FE has to offer you so far! Have you updated the software on your Galaxy S23 FE recently? If not, that's okay. I have linked it below for you. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Also, sometimes, having too many tabs open in the background can also have an effect on how your device works. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
2
This product has overheating issues
on November 13, 2023
Posted by: Dave1570
[This review was collected as part of a promotion.] Device overheats while in operation and charging have had this issue since I got it new
Value
2
Response from Samsung USBy Social Commerce, November 20, 2023
Good day Dave1570,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked a few articles that you may find beneficial in resolving what you have described to be experiencing with your device. These articles are titled, "Keep your Galaxy device at its normal operating temperature," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Check them out when you have some free time out of your busy schedule. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked a few articles that you may find beneficial in resolving what you have described to be experiencing with your device. These articles are titled, "Keep your Galaxy device at its normal operating temperature," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Check them out when you have some free time out of your busy schedule. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty incredible phone
on November 14, 2023
Posted by: AdjustedHamster
[This review was collected as part of a promotion.] After testing this phone for good amount of time and also looking at all the specs versus some of the other devices in the lineup this seems to be a very great device for not only the price but what you also get in the package. The only issue that I found with this device which isn't necessarily a complaint about the devices self if you were to go out and buy it as a recommendation however from an Android fan I believe that if you're going to list fan addition in the title of the product that you're selling you're most likely going to have the original base user experience which would be stock Android with basic Google apps or Samsung apps included but still running the base you I without the OneUI. By no means this is a complaint on OneUI, I happen to love OneUI and all the features that it brings, however the fan addition is technically referring to the older devices in the Samsung line or in the pixel line that have the base user interface for Android. With that being said this phone feels extremely premium has a great user interface and really great hardware for the price point. So I would very much recommend it to people not looking to get like the highest in flagship but more so mid-tier users or someone that's buying within a budget. It's a great phone and have some really cool colors and are really slick body design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Review for s23 fe
on November 6, 2023
Posted by: Devastation
[This review was collected as part of a promotion.] Although this device has generally performed well, I have noticed some instances of unresponsiveness when using certain applications. Despite this issue, I still find the device to be a valuable and useful tool in my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features like camera Qualit
on November 9, 2023
Posted by: Colelovetoshopsamsung
[This review was collected as part of a promotion.] I have been using samsung s devices for 3 years now. In my experience I love the eco system of samsung. I love the screen quality very high defined. The processor is very fast interms of responsive. Samsung s devices they are not complicated in terms of user experience. The battery life is also cool and charging is fast. In terms of game experience so good and flexible. According to me I'll always be a samsung lover for all my life because samsung devices are very satisfying. I also love features like the fingerprint sensor is so nice and very fast. Can't wait for more samsung devices to be released. Samsung devices are always satisfying according to my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on November 14, 2023
Posted by: Sclark89
[This review was collected as part of a promotion.] I use this phone for school and personal use. I literally run my whole business with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Too hard for old fingers
on December 24, 2023
Posted by: Oldman
[This review was collected as part of a promotion.] My son bought this phone for me and I could not get it to swipe or tell if I was tapping apps. I finally gave it back and he returned it. I guess I am too old to use it.
Value
1
Response from Samsung USBy Social Commerce, December 28, 2023
Good day Oldman,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may have been experiencing with your Galaxy S23 FE and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may have been experiencing with your Galaxy S23 FE and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear
on November 8, 2023
Posted by: Samsung4life
[This review was collected as part of a promotion.] Everything about this device is amazing, the exterior, the processing speed, the camera, the screen. I cam do anything I would possibly need to do on it.
Value
5
Written by a customer while visiting Samsung US