Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,772 Reviews)
Rating breakdown 3,772 reviews
5 Stars
2,892
4 Stars
710
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
4
Pretty incredible phone
on November 14, 2023
Posted by: AdjustedHamster
[This review was collected as part of a promotion.] After testing this phone for good amount of time and also looking at all the specs versus some of the other devices in the lineup this seems to be a very great device for not only the price but what you also get in the package. The only issue that I found with this device which isn't necessarily a complaint about the devices self if you were to go out and buy it as a recommendation however from an Android fan I believe that if you're going to list fan addition in the title of the product that you're selling you're most likely going to have the original base user experience which would be stock Android with basic Google apps or Samsung apps included but still running the base you I without the OneUI. By no means this is a complaint on OneUI, I happen to love OneUI and all the features that it brings, however the fan addition is technically referring to the older devices in the Samsung line or in the pixel line that have the base user interface for Android. With that being said this phone feels extremely premium has a great user interface and really great hardware for the price point. So I would very much recommend it to people not looking to get like the highest in flagship but more so mid-tier users or someone that's buying within a budget. It's a great phone and have some really cool colors and are really slick body design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Review for s23 fe
on November 6, 2023
Posted by: Devastation
[This review was collected as part of a promotion.] Although this device has generally performed well, I have noticed some instances of unresponsiveness when using certain applications. Despite this issue, I still find the device to be a valuable and useful tool in my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features like camera Qualit
on November 9, 2023
Posted by: Colelovetoshopsamsung
[This review was collected as part of a promotion.] I have been using samsung s devices for 3 years now. In my experience I love the eco system of samsung. I love the screen quality very high defined. The processor is very fast interms of responsive. Samsung s devices they are not complicated in terms of user experience. The battery life is also cool and charging is fast. In terms of game experience so good and flexible. According to me I'll always be a samsung lover for all my life because samsung devices are very satisfying. I also love features like the fingerprint sensor is so nice and very fast. Can't wait for more samsung devices to be released. Samsung devices are always satisfying according to my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on November 14, 2023
Posted by: Sclark89
[This review was collected as part of a promotion.] I use this phone for school and personal use. I literally run my whole business with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Too hard for old fingers
on December 24, 2023
Posted by: oldman
[This review was collected as part of a promotion.] My son bought this phone for me and I could not get it to swipe or tell if I was tapping apps. I finally gave it back and he returned it. I guess I am too old to use it.
Value
1
Response from Samsung USBy Social Commerce, December 28, 2023
Good day Oldman,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may have been experiencing with your Galaxy S23 FE and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may have been experiencing with your Galaxy S23 FE and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear
on November 8, 2023
Posted by: Samsung4Life
[This review was collected as part of a promotion.] Everything about this device is amazing, the exterior, the processing speed, the camera, the screen. I cam do anything I would possibly need to do on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is great!
on November 13, 2023
Posted by: Thetwoofme69
[This review was collected as part of a promotion.] The fundamentals of the phone are 100% better than any apple brand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone good and fast
on November 14, 2023
Posted by: Bigjessie
[This review was collected as part of a promotion.] I use for every day life. And works fine the only thing I don't like is I have it in my pocket alot and it heats up so I got to restart it.
Value
3
Response from Samsung USBy Social Commerce, November 23, 2023
Salutations Bigjessie,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article that you may find beneficial in resolving what you have described to be experiencing with your device. The article is titled, "Keep your Galaxy device at its normal operating temperature." Take a look at it when you have some free time to learn more about how you can keep your device at its optimal temperature. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. We're always here to help! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article that you may find beneficial in resolving what you have described to be experiencing with your device. The article is titled, "Keep your Galaxy device at its normal operating temperature." Take a look at it when you have some free time to learn more about how you can keep your device at its optimal temperature. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. We're always here to help! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US