Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Good phone replaced my s20fe
on December 22, 2023
Posted by: Nuclearhippo
[This review was collected as part of a promotion.] The s23 fe replaced my s20fe as the s20fe is no longer getting android updates
Overall the S23fe is the better phone. The build is superior with it's glass back vs plastic (although heavier). The fingerprint sensor is more responsive and less error prone even though both are optical sensors. The chipset is more powerful (but runs a bit warm). The wireless modem also supports far higher speeds nearly 800mbps according to speed test in best case conditions.
The only downsides would be the older generation chipset versus the regular s23 (though the regular s23 is far more expensive)
And the lack of microsd card expansion
And the lack of microsd card expansion
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cheaper price but compatible performance
on December 7, 2023
Posted by: Donlee
[This review was collected as part of a promotion.] I was hesitate to buy FE version as I was always been using the galaxy ultra versions. But I decided to try thr FE version and it has been very good experience. I have used for 1 month now and only lacking from regular ultra is zoom in function of the camera. Other than that fast and reliable so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23 fe
on November 28, 2023
Posted by: Thebeast
[This review was collected as part of a promotion.] Samsung galaxy s23 fe is amazing fast ,smooth plus 120 refresh rates.
Steaming Netflix is awesome
Gaming amazing .
Camera is good
I would says the only thing missing is a bigger battery for the average person. Battery still good .
Steaming Netflix is awesome
Gaming amazing .
Camera is good
I would says the only thing missing is a bigger battery for the average person. Battery still good .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
So disappointing
on November 13, 2023
Posted by: Momof3
[This review was collected as part of a promotion.] I loved my phone at first. It took really great pictures and was fast. I check work emails off of it and scroll Facebook and pinterest on it. It recently had an update and my apps have started crashing and my camera won't work at all. I have chatted with support 2 times now and they even took control of my phone to try multiple things to make it work all of which did not fix the issue.
Value
1
Response from Samsung USBy Social Commerce, November 20, 2023
Hey Momof3,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unexpected situations in life like leaving your device behind on the train, having it stolen from your purse, spilling your drink into the speakers, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Without having more information available regarding what you are currently experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions in response to what you have shared with us in your review, I recommend reaching out directly to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unexpected situations in life like leaving your device behind on the train, having it stolen from your purse, spilling your drink into the speakers, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Without having more information available regarding what you are currently experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions in response to what you have shared with us in your review, I recommend reaching out directly to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
New phone
on November 14, 2023
Posted by: Barb
from Indiana
Expertise:Intermediate
I bought this phone 2 weeks ago and love it, but does it not have an aux output so I can listen in my not smart car? lol This is what I miss when I take my long drives into town
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Done it Again
on December 13, 2023
Posted by: Drucilla
from Texas
Expertise:Intermediate
I purchased this phone December 2023 and I'm happy that I did. The features are incredible and the storage capacity completes it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great services and quality
on November 2, 2023
Posted by: Femjcommunication
Love this brand
Thanks for the service
I love your product
Very awesome 👌
Thanks for the service
I love your product
Very awesome 👌
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone....I love it!!
on March 14, 2024
Posted by: sexybama68
[This review was collected as part of a promotion.] I use it for everything...games, Facebook etc.....
Value
5
Written by a customer while visiting Samsung US