Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,772 Reviews)
Rating breakdown 3,772 reviews
5 Stars
2,892
4 Stars
710
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Posted by: Rico
from Austin, TX
Verified Purchase:Yes
I like this phone a lot. It really doesn't feel much different from the s20 that I had before, but it's much more durable.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Natalia
Verified Purchase:Yes
Great size, weight, and functionality. Classic Galaxy phone. Amazing camera.
Written by a customer while visiting Samsung US
Customer Rating
5
By far my favorite phone ever.
on September 1, 2024
Posted by: McCoyAquatic
[This review was collected as part of a promotion.] The camera is so amazing and the phone size makes it easy to see and use. i have had cell phones since 1993. I have had this phone for 2 years now and it is the first phone i have owned that i have not broken. The S pen is a add bonus that I use all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Closest Companion
on September 1, 2024
Posted by: aquamoon84
[This review was collected as part of a promotion.] This Galaxy AI device has amazing features and it's my closest companion these days. Thank you.!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s23 fe
on September 1, 2024
Posted by: Familyman
[This review was collected as part of a promotion.] Galaxy AI for a steal. Fun for the kids with new creative stories every night, with relevant lessons baked in by dad.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superior camera
on September 2, 2024
Posted by: Captainravioli
[This review was collected as part of a promotion.] Has the best camera for phones I think out there. I love the direct view mode for videos and I was able to take my first astrophotography and it look like the moon and starts rather than a far away dot. The "Galaxy AI" in editing of photos can be helpful and interesting too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S23fe Phone Getting slower day by day
on September 2, 2024
Posted by: Vsur
from Rhode Island
Expertise:Expert
It's been 9 months with s23 FE , it's gotten unusually slow with the responsiveness of the apps especially microsoft products . Screens gets frozen while using the samsung wallet which is frustrating. While Charging the phone ,the phone gets really heated up .Finger print reader is very inconsistent as well .
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, September 3, 2024
Hey! Thanks for reaching out and sharing your thoughts with us. Our customer's reviews mean a lot to us. We noticed that you reached out regarding the S23 FE. The S23 FE boasts a remarkable Dynamic AMOLED 2X display that truly stands out, providing vivid and lifelike visuals regardless of the lighting conditions. What's more, the Eye Comfort Shield feature is a game-changer, as it effectively reduces the amount of blue light emitted from the screen, making it easier on your eyes, especially in darker environments. It doesn't stop there - the S23 FE isn't just about stunning visuals. With the inclusion of the Vision Booster, the phone takes it a step further by optimizing the display settings, ensuring crystal-clear visuals even in bright light. And don't forget about the adaptive 120Hz refresh rate, which means you can enjoy seamless scrolling and gaming experiences like never before. The S23 FE is truly designed to offer an immersive and enjoyable user experience, and we're thrilled to share all the exciting features that make it stand out. When your Galaxy phone or tablet freezes or crashes, it can be nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the link attached for options to help troubleshoot this. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use the link attached to help keep your devices running at their normal operating temperature. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (freezing)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (freezing)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 2, 2024
Posted by: Dragonfly
[This review was collected as part of a promotion.] I have been evaluating the Samsung Galaxy S23FE over the past week. I am impressed with its processing speed and user-friendly interface. Additionally, the device offers ample storage capacity. I was particularly surprised by the utility and frequency of use of the Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US