Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,772 Reviews)
Rating breakdown 3,772 reviews
5 Stars
2,892
4 Stars
710
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Samsung galaxy s23
on August 26, 2024
Posted by: Camosniper
[This review was collected as part of a promotion.] I absolutely love this phone. I have had this phone for a little over a year now it it is just perfect. It takes amazing high quality pictures. And I can stream all my shows from anywhere. Defies would recommend this to anyone that is looking for an amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 plus
on August 26, 2024
Posted by: WRAITH83
[This review was collected as part of a promotion.] I have had my galaxy S23 plus for over a year and has never failed at speed or service and has always been a great phone galaxy AI works great my camera is great for pictures and videos and I use it for games and movies and to keep in touch with Friends and family definitely a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
User friendly
on August 26, 2024
Posted by: Emartin
[This review was collected as part of a promotion.] The s series phones are very user friendly. However, they are prone to getting sluggish over time.
Value
3
Response from Samsung USBy R&R Team, August 28, 2024
Thank you for getting in touch, Emartin. We really appreciate your feedback as we work on improving our products. We noticed that you contacted us to share your experience with the S23 FE. The S23 FE offers users a chance to enjoy immersive visuals. Details on the Dynamic AMOLED 2X display stand out, even in different lighting conditions. Additionally, the Eye Comfort Shield reduces blue light, making it easier on your eyes in the dark. We're glad to hear that the phone has been user-friendly for you. You can monitor your phone's performance by using the Device Care feature. This feature provides an overview of your battery, storage, memory, and security. It also enables you to automatically optimize your phone for faster and better performance. Before you try out the recommendations for your solution, be sure to check if your device's software is updated with the latest version. Please check how to update your mobile device's software in the following order: Step 1, Go to Settings > Software update. Step 2, Tap on Download and Install. Step 3, Follow the on-screen instructions. The next step is to utilize Quick Optimization. The Quick optimization feature improves your phone’s performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, and closes apps running in the background. Optimizing your phone is quick and simple. Step 1, Go to Settings > swipe to and tap Device Care. Step 2, Tap Optimize now, and then tap Done. Another step you can take to optimize your device is to clean the storage. If you are worried about your phone being overloaded with unnecessary residual files, it’s about time you clear out your storage as below. Step 1, Go to Settings > swipe to and tap Device Care. Step 2, Tap on a category that has items you’d like to remove. Step 3, Tap the circles to place a checkmark next to the items you’d like to delete. You can choose as many as you’d like. Step 4, Tap Delete when you’ve selected everything, then tap Delete again on the confirmation. We've attached a link to provide additional options to troubleshoot this. If this persists, it's highly recommended that you contact us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything I need
on August 26, 2024
Posted by: Yiz1208
[This review was collected as part of a promotion.] I love how fast it is and camara is amazing I would definitely recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on August 26, 2024
Posted by: Gaia0667
[This review was collected as part of a promotion.] Nice and snappy , hasn't slowed down at all , I recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has ok features I like the pen
on August 26, 2024
Posted by: Dannygr
[This review was collected as part of a promotion.] I find the phone to be just like any other I don't even use the Ai settings
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on August 26, 2024
Posted by: Matna1
[This review was collected as part of a promotion.] This is a good phone, I like it, has Galaxy AI, fun to use, has good battery life, splash resistant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poor power connecting port
on August 26, 2024
Posted by: MACK361O
[This review was collected as part of a promotion.] The power connection cord does not hold in place and you have to hold it in to get a connection. If I did not have wireless charging I woul no be able to change.
Value
3
Response from Samsung USBy R&R Team, August 28, 2024
We appreciate your feedback, MACK361O. Our goal is to provide our valuable customers with the best possible experience with our products and services. We noticed that you contacted us to share your thoughts on the Galaxy S23 FE. The S23 FE is equipped with a pro-grade camera that can turn your shots into works of art, regardless of the time of day. You can expect detail and clarity in every photo thanks to the high-resolution sensor. We understand how frustrating it can be when your phone charger doesn't work properly. It's important to note that we offer a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. Please refer to the attached link for steps to troubleshoot your loose charger cord. If the link does not help resolve this, please contact us at Samsung Support so that we can assist you further. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01212959/ (charger cord)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01212959/ (charger cord)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US