Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,772 Reviews)
Rating breakdown 3,772 reviews
5 Stars
2,892
4 Stars
710
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
4
Like my S23
on August 26, 2024
Posted by: KeysGirl1996
[This review was collected as part of a promotion.] I have had my phone since they first came out. I've had no issues with it overall. As we all have I am sure, I have dropped it more times than I care to admit. Also I have had it while in the rain and it tells me that my charger port is wet but it dries out quickly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S23 fe new phone
on August 26, 2024
Posted by: Asweetlildevil
[This review was collected as part of a promotion.] I have had no problems at all with this phone. Fast, effective, lots of space, what more could you need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it alot
on August 26, 2024
Posted by: Nepnep
[This review was collected as part of a promotion.] Camera is great quality and storage space is great. Havnt really used the Galaxy AI feature so not much i can say.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch.
on August 26, 2024
Posted by: Galaxyw
[This review was collected as part of a promotion.] I love the health aspects of the watch. Easy to track routine and sleep
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice camera, but not enough storage
on August 26, 2024
Posted by: KendaraDragonPrincess
[This review was collected as part of a promotion.] I use this phone for both work and gaming, and it really is a nice phone. It scratches much easier than my S21 did so I was a little upset by that. The storage space doesn't really work for me, as I utilize the very nice camera quite often and it fills up fairly quick. Processor is quite fast! I can switch between apps very easily and with minimal wait time to load. The Galaxy AI built in is quite fun to use. It's a better Google basically. Battery life is okay, but within a year the 'quick charge' no longer worked, which is quite annoying. All in all it's a decent upgrade.
Value
3
Response from Samsung USBy R&R Team, September 11, 2024
Hey Kendra,
Thank you for reaching out. We strive to provide the best experience for our customers. It seems that you contacted us to share your review of the Galaxy S23 FE. We're happy to hear that you're enjoying the camera, speed, and Galaxy Ai features of this phone. We've also taken note of your concerns about the durability and storage of the S23 FE. Let's address these concerns, starting with the storage. If you're worried about running out of space, we recommend using Samsung Cloud. With Samsung Cloud, you can back up and sync your data across all your Galaxy devices. This way, your files will be stored in the cloud instead of using up your internal storage. As for durability, please remember that Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, you have the option to add extended coverage with Samsung Care+ on eligible devices. This provides extended protection and additional support. Regarding your fast charger, make sure that fast charging is enabled in the battery settings of your device. If you have any further concerns or questions, feel free to reach out to Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00062589/#:~:text=To%20use%20a%20charging%20feature,charging%20or%20Fast%20wireless%20charging. (Fast Charging)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Thank you for reaching out. We strive to provide the best experience for our customers. It seems that you contacted us to share your review of the Galaxy S23 FE. We're happy to hear that you're enjoying the camera, speed, and Galaxy Ai features of this phone. We've also taken note of your concerns about the durability and storage of the S23 FE. Let's address these concerns, starting with the storage. If you're worried about running out of space, we recommend using Samsung Cloud. With Samsung Cloud, you can back up and sync your data across all your Galaxy devices. This way, your files will be stored in the cloud instead of using up your internal storage. As for durability, please remember that Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, you have the option to add extended coverage with Samsung Care+ on eligible devices. This provides extended protection and additional support. Regarding your fast charger, make sure that fast charging is enabled in the battery settings of your device. If you have any further concerns or questions, feel free to reach out to Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00062589/#:~:text=To%20use%20a%20charging%20feature,charging%20or%20Fast%20wireless%20charging. (Fast Charging)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on August 26, 2024
Posted by: Mooreky
[This review was collected as part of a promotion.] I love my Sansung Galaxy phone. It's the only brand I buy & also have a tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on August 26, 2024
Posted by: Pancracio
[This review was collected as part of a promotion.] This product has excellent battery, system and performance. Good for work, study or daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Features
on August 26, 2024
Posted by: Sam483
[This review was collected as part of a promotion.] Phone is great and includes features from the flagship phones at an affordable price.
Value
5
Written by a customer while visiting Samsung US