Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,772 Reviews)
Rating breakdown 3,772 reviews
5 Stars
2,892
4 Stars
710
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Amazing Phone
on August 13, 2024
Posted by: Sloth33
[This review was collected as part of a promotion.] I love my S23. It's great. Amazing camera and video quality. Sound quality awesome. Love the slim and sleek design. Works great to keep me connected to work, friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Features are awesome
on August 13, 2024
Posted by: Tomahawk1971
[This review was collected as part of a promotion.] I have had awesome time with this phone great for movies and games and taken pictures can take fall and still working great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Jhhdfuhdamnmit
on August 13, 2024
Posted by: Lovejngd
[This review was collected as part of a promotion.] I sell thing at yhe short beyond yondermk.
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality!
on August 14, 2024
Posted by: Mgolds
[This review was collected as part of a promotion.] This phone is so tough! I don't know how many times I've dropped it since I got it for Christmas 8 months ago and it still looks and functions perfect. I have a bunch of apps, more than I've ever had before and it doesn't slow it down at all. I also like playing online games on it and it's so fast. Definitely worth it to pay a little more for so much quality. I've never had a phone hold up like this for this long. I'm sure it'll work great with the Galaxy AI. I'm going to try it out now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on August 14, 2024
Posted by: beerdrinkingdave
[This review was collected as part of a promotion.] The battery life is great compared to older Android models. I constantly run the wifi and Bluetooth on without worry my phone is going to die in an hour. The camera is great and the Galaxy AI feature is helpful 👌 👍 👏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible.
on August 14, 2024
Posted by: Amber
Terrible. I got one of these phones BRAND NEW and within the first week, the charger port stopped working entirely. I figured, "Okay, I'll just go to wireless charging," only for the phone to now randomly decide to not play my alarms and cause me to miss important events or times... Absolutely unacceptable. Biggest waste of my money AND time.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 14, 2024
We appreciate your honest feedback, Amber. Your insights are greatly important to us. We see that you are reaching out to let us know about your Galaxy S23 FE. Give your livestreaming, video editing, and social content creation a boost with the premium processing power of the Samsung Galaxy S23 FE. The Vision Booster feature optimizes your display settings for clear visuals in bright light, while an adaptive 120Hz refresh rate ensures smooth scrolling and gaming. Samsung offers a 12-month limited manufacturer defect warranty through Samsung Care. Check out the following link to troubleshoot your phone not charging. If this persists, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
It lacks innovation.
on August 14, 2024
Posted by: Ari6991
[This review was collected as part of a promotion.] AI is wonderful but the camera is not as I expected. One day I was talking with my friend about my galaxy S23 ultra, and we took some pictures to see the differences of quality between my S23 and his S20 note. Our surprise were that his pictures has better quality than mine.
Value
3
Response from Samsung USBy R&R Team, August 15, 2024
Thanks for reaching out to us, Ari. We appreciate hearing from our valued customer and gaining their insights. We noticed that you are reaching out to share your experience with the S23 FE. Capture stunning photos with the S23 FE's 50MP high-resolution camera, which excels at capturing even the smallest details. Its pro-grade camera ensures that your shots look like works of art, regardless of the lighting conditions. Thanks to the high-resolution sensor, you'll enjoy incredible detail and clarity in every photo. We recommend exploring the Pro Mode feature on your device, as it puts you in control, allowing you to adjust settings such as ISO, shutter speed, and exposure levels. You can also personalize your photos and videos with filters and adjust the white balance settings to suit different lighting conditions. We appreciate your insights as we continue to improve. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/my/support/mobile-devices/how-to-use-pro-mode-for-my-samsung-mobile-device/ (How to use ProMode)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/my/support/mobile-devices/how-to-use-pro-mode-for-my-samsung-mobile-device/ (How to use ProMode)
Written by a customer while visiting Samsung US
Customer Rating
5
Takes great pictures, fast processor
on August 14, 2024
Posted by: Concurso
[This review was collected as part of a promotion.] The s23 Fe is a great phone, my favorite feature is the camera it takes amazing pictures. Also it's processor is fast and I can run multiple apps at the same time without logs.
Value
5
Written by a customer while visiting Samsung US