Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(3,765 Reviews)
Open Ratings Snapshot
Rating breakdown 3,765 reviews
5 Stars
2,889
4 Stars
706
3 Stars
120
2 Stars
26
1 Star
24
86%of customers recommend this product. 
(
43 out of 50
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Jhhdfuhdamnmit
on August 13, 2024
Posted by: Lovejngd
[This review was collected as part of a promotion.] I sell thing at yhe short beyond yondermk.
Iuhnnfdfji
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing quality!
on August 14, 2024
Posted by: Mgolds
[This review was collected as part of a promotion.] This phone is so tough! I don't know how many times I've dropped it since I got it for Christmas 8 months ago and it still looks and functions perfect. I have a bunch of apps, more than I've ever had before and it doesn't slow it down at all. I also like playing online games on it and it's so fast. Definitely worth it to pay a little more for so much quality. I've never had a phone hold up like this for this long. I'm sure it'll work great with the Galaxy AI. I'm going to try it out now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life
on August 14, 2024
Posted by: beerdrinkingdave
[This review was collected as part of a promotion.] The battery life is great compared to older Android models. I constantly run the wifi and Bluetooth on without worry my phone is going to die in an hour. The camera is great and the Galaxy AI feature is helpful 👌 👍 👏
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible.
on August 14, 2024
Posted by: Amber
Terrible. I got one of these phones BRAND NEW and within the first week, the charger port stopped working entirely. I figured, "Okay, I'll just go to wireless charging," only for the phone to now randomly decide to not play my alarms and cause me to miss important events or times... Absolutely unacceptable. Biggest waste of my money AND time.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 14, 2024
We appreciate your honest feedback, Amber. Your insights are greatly important to us. We see that you are reaching out to let us know about your Galaxy S23 FE. Give your livestreaming, video editing, and social content creation a boost with the premium processing power of the Samsung Galaxy S23 FE. The Vision Booster feature optimizes your display settings for clear visuals in bright light, while an adaptive 120Hz refresh rate ensures smooth scrolling and gaming. Samsung offers a 12-month limited manufacturer defect warranty through Samsung Care. Check out the following link to troubleshoot your phone not charging. If this persists, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It lacks innovation.
on August 14, 2024
Posted by: Ari6991
[This review was collected as part of a promotion.] AI is wonderful but the camera is not as I expected. One day I was talking with my friend about my galaxy S23 ultra, and we took some pictures to see the differences of quality between my S23 and his S20 note. Our surprise were that his pictures has better quality than mine.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 15, 2024
Thanks for reaching out to us, Ari. We appreciate hearing from our valued customer and gaining their insights. We noticed that you are reaching out to share your experience with the S23 FE. Capture stunning photos with the S23 FE's 50MP high-resolution camera, which excels at capturing even the smallest details. Its pro-grade camera ensures that your shots look like works of art, regardless of the lighting conditions. Thanks to the high-resolution sensor, you'll enjoy incredible detail and clarity in every photo. We recommend exploring the Pro Mode feature on your device, as it puts you in control, allowing you to adjust settings such as ISO, shutter speed, and exposure levels. You can also personalize your photos and videos with filters and adjust the white balance settings to suit different lighting conditions. We appreciate your insights as we continue to improve. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/my/support/mobile-devices/how-to-use-pro-mode-for-my-samsung-mobile-device/ (How to use ProMode)
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Takes great pictures, fast processor
on August 14, 2024
Posted by: Concurso
[This review was collected as part of a promotion.] The s23 Fe is a great phone, my favorite feature is the camera it takes amazing pictures. Also it's processor is fast and I can run multiple apps at the same time without logs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My honest review
on August 15, 2024
Posted by: Snorlax
[This review was collected as part of a promotion.] 1. Galaxy AI is the by far the best feature on the phone. The way its used and the advance technology used for it is brilliant! (I dont know if that makes sense but overall galaxy AI is amazing)
2. 100x Zoom is an amazing camera feature. I never thought that i will be zooming 100x on any device in that matter!
3. S pen is a really cool thing to ise when you are bored or you want to make a note in the fastest way possible! Also the Air Actions feature is really inovative to make Samsung users be more entertained!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone so much!
on August 15, 2024
Posted by: CupidsCarcass999
[This review was collected as part of a promotion.] I would be completely lost without this phone! I love everything about it, especially the Galaxy AI features! The only thing I have an issue with is when you are in an area that doesn't have 5G, the data will become very slow and sometimes won't work at all. Which can be very frustrating. Other than that, I have no complaints. The camera is incredible, especially taking pictures in low light. I couldn't ask for a better phone. There isn't much difference between the regular s23 so it's worth it to buy this one if you're looking to save some money.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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