Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Excellent phone
on August 12, 2024
Posted by: MAYETZA
[This review was collected as part of a promotion.] My samsung is the best phone I never have with all the new technologies and with Galaxy AI . It's the best. I can take pictures, videos and more. With an amazing quality and the best resolution. The colors are perfect. The best phone I will recommend to all my friends .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Vivek23
[This review was collected as part of a promotion.] I have been using samsung products for years now and I find that they work really good with minimal issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: Muffinstuffin
[This review was collected as part of a promotion.] The galaxy Ai has changed my life with live translation on my Samsung S23 ultra helping me understand Spanish in an all Spanish country.
I stream Hulu on it everyday and the battery life is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing.
on August 12, 2024
Posted by: Tanya4
[This review was collected as part of a promotion.] I absolutely love my S23, it has so many features. For example the circle search, which works amazing, and the Galaxy Ai features. The camera is also amazing, I couldn't ask for any better features then what is already on my S23.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: Plan13
[This review was collected as part of a promotion.] I love my Samsung phone. It does everything that I need it to do flawlessly, and with ease. I am forced to use competitive products through my work, and hands down the Samsung out performs the competitors on a daily basis. I recently purchased a pair of Meta AI glasses, and my Samsung phone has paired up perfectly with them! Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Falls short of expectations
on August 12, 2024
Posted by: Hrishi
[This review was collected as part of a promotion.] The Samsung s23 falls short on user expectations. I am experiencing screen freeze issues with apps like Google Maps. The battery life is not great as well and we have better ui phones available in market.
Value
2
Response from Samsung USBy R&R Team, August 23, 2024
Thanks for reaching out to us, Hrishi. We always love hearing from our customers. It looks like you reached out to let us know about your experience with the S23 FE. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve. Check out the link attached for options to help troubleshoot this. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000736/#:~:text=Clearing%20the%20app%20cache%2C%20checking,all%20things%20that%20may%20help.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000736/#:~:text=Clearing%20the%20app%20cache%2C%20checking,all%20things%20that%20may%20help.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Swear22
[This review was collected as part of a promotion.] This phone is wonderful. Its smooth, good camera quality, decent storage, and overall a good phone for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 12, 2024
Posted by: NOai4me
[This review was collected as part of a promotion.] The function of the phone is great. I absolutely hate the ai and that you can not turn it off. It is extremely annoying that it wrongfully trys to tell me what I need to do or what I'm trying to say. It shouldn't be up to a phone manufacturer company to force you to use the ai feature. If an option is not added soon to remove the ai feature I will be looking for a other phone than Samsung.
Value
5
Written by a customer while visiting Samsung US