Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,765 Reviews)
Rating breakdown 3,765 reviews
5 Stars
2,889
4 Stars
706
3 Stars
120
2 Stars
26
1 Star
24
86%of customers recommend this product.
(
43 out of
50)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
This is my favorite phone so far!
on August 12, 2024
Posted by: Millie2557
[This review was collected as part of a promotion.] I enjoy using my Galaxy AI device regularly! It keeps a charge all day and has minimal connection issues. I will continue to buy samsung products as long as they are affordable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 12, 2024
Posted by: Jules20
[This review was collected as part of a promotion.] Love this phone. Samsung galaxy is the way to go. I use it for work, gaming. Taking pictures. Pictures ate crystal clear and sharp. Gaming is amazing. I would never own another phone other than a Samsung galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
LOVED then turned into okay
on August 12, 2024
Posted by: Meagon
[This review was collected as part of a promotion.] I loved the s23+ got it when it came out but recent updates keep causing this phone to randomly shut down and freeze.
I love all the galaxy AI features on Google and the retouching on the photo gallery.
I mainly use this to take photos , watch tv, record videos.
Value
3
Response from Samsung USBy R&R Team, August 23, 2024
Hi Meagon. Thanks for sharing your review of the Galaxy S23+. We’re glad to hear you’re enjoying the Galaxy AI features, photo retouching, and more. We understand how frustrating it can be when your phone unexpectedly shuts down or freezes. To address this, we recommend trying a few troubleshooting steps that might help stabilize your device: 1. Clear Cache Partition: Restart your phone in recovery mode and clear the cache partition. This can help clear temporary files that may be causing issues. 2. Safe Mode: Boot your phone into Safe Mode to determine if a third-party app is causing the problem. If the issue doesn’t occur in Safe Mode, it may be an app you’ve installed. 3. Software Updates: Ensure your phone is running the latest software version, as updates often include bug fixes and performance improvements. 4. Factory Reset: As a last resort, consider performing a factory reset. Be sure to back up your data before doing this. For detailed instructions on these steps, please visit the link attached or reach out to us directly for assistance. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone Samsung is the best!
on August 12, 2024
Posted by: Clarky
[This review was collected as part of a promotion.] Very good quality never have issues live Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 FE is a great phone
on August 12, 2024
Posted by: Willphonefix0612
[This review was collected as part of a promotion.] S23 FE is a great phone. I have had no problem with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on August 12, 2024
Posted by: MAYETZA
[This review was collected as part of a promotion.] My samsung is the best phone I never have with all the new technologies and with Galaxy AI . It's the best. I can take pictures, videos and more. With an amazing quality and the best resolution. The colors are perfect. The best phone I will recommend to all my friends .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Vivek23
[This review was collected as part of a promotion.] I have been using samsung products for years now and I find that they work really good with minimal issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: Muffinstuffin
[This review was collected as part of a promotion.] The galaxy Ai has changed my life with live translation on my Samsung S23 ultra helping me understand Spanish in an all Spanish country.
I stream Hulu on it everyday and the battery life is amazing.
Value
5
Written by a customer while visiting Samsung US