Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Awesome Device
on July 31, 2024
Posted by: Nanas1girl
[This review was collected as part of a promotion.] Awesome device! Love the quality of the phone and all it's features! I have never been more happier than I am with this phone. My photos are so clear! I can see my beautiful grand babies smiles so much better! Thank you for finally making me happy!!!! GO SAMSUNG!
Value
5
Written by a customer while visiting Samsung US
Posted by: Cassie
from Denver, Colorado
Expertise:Intermediate
Verified Purchase:Yes
The phone is a bit big for my tastes. But it runs beautifully, I have had no real issues with apps or anything.
I would recommend this to a friend!
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone for the Low price
on July 31, 2024
Posted by: Infinity99
[This review was collected as part of a promotion.] The S23 FE is an amazing phone for the low price that it sells at. I got the phone at a discount with trade in and it's honestly such a great phone. It receives all the updates that the S24 series gets, such as Galaxy AI, and I am overall very happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Mobile Device
on July 31, 2024
Posted by: GalaxyNexus
[This review was collected as part of a promotion.] Phone is fast, responsive and packed with features (love the battery protect feature). Software updates are very good and keep your phone updated for a long time. Excellent camera, screen and battery life. Only downside are the non removable Samsung / AT&T apps. Long live the Galaxy Nexus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on July 31, 2024
Posted by: iCalitos
[This review was collected as part of a promotion.] I've always thought that Samsung was the best brand that I knew, but now, with AI, it is better than the other brands.
I use my Samsung devices for everything in my journey, mainly for getting around and looking for addresses and locations of the different places I go to work, and I also like to take photos of my work before and after applying the changes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of great Galaxy AI features!
on July 31, 2024
Posted by: Shadowseeker
[This review was collected as part of a promotion.] Works great and always seems to self maintain. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Top of my screen is messed up bad can't touch it
on July 31, 2024
Posted by: Kingblachammer
[This review was collected as part of a promotion.] Everything is good but then it just started messing up can't touch certain parts of screen
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for taking the time to reach out to us. Your feedback is key to our continuous improvements. We see that you're reaching out concerning your Galaxy S23 FE screen not responding. Samsung offers a 12-month limited warranty for manufacturer defects through Samsung Care and we also offer additional coverage for eligible devices through Samsung Care+. We have attached a link that should provide you with options to troubleshoot this. If this continues to be your experience, please reach out to us at Samsung Support so that we can look into what needs to be done to resolve this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=If%20the%20touchscreen%20is%20not,tap%20Restart%20again%20to%20confirm. (Touchscreen)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=If%20the%20touchscreen%20is%20not,tap%20Restart%20again%20to%20confirm. (Touchscreen)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and design
on August 1, 2024
Posted by: Case1ne
[This review was collected as part of a promotion.] For streaming photography and day to day tasks. Great phone
Value
5
Written by a customer while visiting Samsung US