Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
3
Not as good as the s21+
on July 30, 2024
Posted by: Eddieb
[This review was collected as part of a promotion.] This phone consumes battery very quickly and the eye comfort shield sometimes doesn't turn on and it heats up very fast and doesn't have enough GB so it runs out of space too often. The camera is a little bit grainy in low light but great at videos. The speakers leave a little to be desired but work well. The refresh rate is nice as well as the galaxy Ai works well as it assists me in my regular tasks.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for providing us with your honest and insightful review, Eddie. We encourage our valued customers to let us know about their experience so that we can continue to make improvements to our products and services. We see that you are reaching out regarding your S23 FE and some things you are experiencing with your device. We have attached a link that helps you troubleshoot everything you mentioned. If this persists after doing so, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001424/smsng.us/Samsung-Support (camera)
https://www.samsung.com/us/support/troubleshooting/TSG01001388/ (phone battery)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001424/smsng.us/Samsung-Support (camera)
https://www.samsung.com/us/support/troubleshooting/TSG01001388/ (phone battery)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Quality
on July 30, 2024
Posted by: SamsungPhil
[This review was collected as part of a promotion.] The battery quality of this product is amazing and its performance surpasses the devices I'd been using before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always pleased with my phone.
on July 30, 2024
Posted by: ResonantdevilScotty
[This review was collected as part of a promotion.] I've owned 6 Samsung Phones and 4 of them Galaxy series. My current S23 is the best version I've owned thus far. I haven't upgraded to the Galaxy AI software yet, but think it will be a great enhancement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 30, 2024
Posted by: Galaxy3333
[This review was collected as part of a promotion.] Galaxy ai sorry bexi you got replace. .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
super duper cool
on July 30, 2024
Posted by: beastboy
[This review was collected as part of a promotion.] dis phone is great, def my fav model, dis phones battery life and loading time and all dat stuff is still top tier, just the same as when i bought it a year ago, i know dis phone has many years of life on it, me and dis phone are gonna be lifelong besties with all dis durability and high tech, even dat galaxy ai is unbeatable when it comes to convenience and coolness ;)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great improvement over the s20fe
on July 30, 2024
Posted by: Benjie
[This review was collected as part of a promotion.] I had the s20 Fe for the past few years. It has gotten pretty slow by now. This new upgrade is totally worth it. It is faster brighter and smarter with the new Galaxy AI features.
All in the Great win.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has better features
on July 30, 2024
Posted by: Adeorimi
[This review was collected as part of a promotion.] Of course I use these device for streaming videos online especially the galaxy AI features which makes it very easy. Galaxy AI helps even with career advice, suggestion for kids education games and personal development.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My review for my Samsung phone
on July 31, 2024
Posted by: ImpressedwithSamsung
[This review was collected as part of a promotion.] I truly enjoy this Samsung product lmy Galaxy 23 FE. I'm kind of a Samsung guy for life at this point I love the headphones and their phones I like the Galaxy AI options that I get remembers programs and the phone itself. It is about time for me to upgrade so I will be doing that soon I'm pretty excited about the flip phones that you guys have recently came out with. I would also like to try your guys's TVs as I'm going to be in the market soon. I have a lot of health problems so this phone is very helpful for me to keep track of appointments and my health in general it makes it very easy. I also spend a lot of time on it because of how much free time I have been that I'm disabled and can't work. All in all I would recommend Samsung products to anybody.
Value
4
Written by a customer while visiting Samsung US