Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
4
Samsung 23 fe
on July 30, 2024
Posted by: Delyan
[This review was collected as part of a promotion.] I love the Samsung galaxy fe camera is great durability is awesome plenty of room love bixby and galaxy Ai. I have owned this phone for 6 months and I am still learning about everything it can do!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 30, 2024
Posted by: Gabi627
[This review was collected as part of a promotion.] I use my phone for streaming, & video games & for photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok phone
on July 30, 2024
Posted by: Beethe1
[This review was collected as part of a promotion.] I mainly use my phone for games, work, checking personal email, and social media. I guess that's normal however, I use these apps much less than the average person. When I purchased this phone I was honestly just thinking that I wanted quality over bells and whistles.
The condition of the phone was good. It looked new. The only way one would be able to tell that it wasn't brand new, is really just by the way it performs. I think sometimes it is a lot slower than it should be. I do not have a lot of apps on my phone so I know it can't be the amount of space that I'm using.
Overall it's a decent phone and it meets my personal needs. Oh, the camera. I don't think it's great honestly. The pictures that I have taken haven't been any better than my S21 and I think I'm a pretty decent camara man.
Value
3
Response from Samsung USBy R&R Team, September 20, 2024
Thank you for sharing your thoughts on the Galaxy S23 FE. We’re glad to hear that your phone meets your personal needs, but we understand that you’re experiencing slower performance and weren’t impressed with the camera quality. To improve performance, you can check if background apps or cached data are impacting the speed of your phone. We recommend clearing your app cache or using the Device Care feature to optimize performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power, clearing away unneeded items from memory, deleting unnecessary files, scanning for malware, and closing apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Then tap Optimize now, and tap Done. As for the camera, the S23 FE comes with enhanced AI features, so ensuring you have the latest software updates could improve the image quality. If you haven’t already, explore the advanced camera settings to get the best results from your shots. You can find more tips on maximizing your camera in the link provided. If you require any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/ (Keep your Galaxy phone or tablet from slowing down)
https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/?srsltid=AfmBOooVRNbbZ4AcqAsN0RbiWWtwweePWOvIGqD6yjmx6RzAcDHouDPl (Camera Tips)
https://www.samsung.com/us/support/answer/ANS00078985/ (Keep your Galaxy phone or tablet from slowing down)
https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/?srsltid=AfmBOooVRNbbZ4AcqAsN0RbiWWtwweePWOvIGqD6yjmx6RzAcDHouDPl (Camera Tips)
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship Features
on July 30, 2024
Posted by: ugottabkiddin
[This review was collected as part of a promotion.] The S23FE with its AI features and extremely fast
processor solidly lands this phone in the Flagship Category. Ample battery power and a beautiful screen with fast refresh leave nothing to be desired in this winner. This spectacular hardware coupled with years of OS and Ui updates together with an irresistible price make it the definition on a "sure thing" when deciding what to buy.
processor solidly lands this phone in the Flagship Category. Ample battery power and a beautiful screen with fast refresh leave nothing to be desired in this winner. This spectacular hardware coupled with years of OS and Ui updates together with an irresistible price make it the definition on a "sure thing" when deciding what to buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for the price
on July 30, 2024
Posted by: Alama123
[This review was collected as part of a promotion.] Great for the price, solid, decent processing speed and camera quality.
Galaxy AI
Galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone just faulty
on July 30, 2024
Posted by: BananaMan
[This review was collected as part of a promotion.] Phones good I just got a faulty one with a bad charging port, when galaxy ai got introduced it got added flawlessy and is pretty useful
Value
3
Response from Samsung USBy R&R Team, September 10, 2024
Hey BananaMan! Thanks for reaching out to us! Your feedback is invaluable to us. Our goal is to make sure each customer gets the most out of their devices. We see that you reached out to share your feedback on the Galaxy S2 3FE. It's great to see that you are loving the flawless addition of Galaxy AI to your phone. We hate to see that you are having trouble with your phone's charger port. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link provided for tips and options to help troubleshoot your phone's charger port. If this continues after doing so, please reach out to us at Samsung Support so that we can look into what steps need to be taken to get this resolved.
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOoo4F4LP3d3qKXsAMZx1m1EHUf_blmYbJtoxuLZFWNX0PUcWUn1n
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOoo4F4LP3d3qKXsAMZx1m1EHUf_blmYbJtoxuLZFWNX0PUcWUn1n
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Buy buy buy
on July 30, 2024
Posted by: GalacticCrush
[This review was collected as part of a promotion.] The S23FE has been the easiest phone to use. I transitioned from another system and transferring my pictures and information was seamless, the new Galaxy AI feature is a godsend allowing my to connect to home systems and automate use. And of course the camera just cinches the deal. Fully recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23 FE
on July 30, 2024
Posted by: Love2shopsamsung
[This review was collected as part of a promotion.] The Galaxy S23FE is just as good as s24 but for a much cheaper price. I am still exploring all the features the phone has. The pictures are really clear and taking photos is superb. The galaxy AI is great I can circle an item and the phone looks up that item.
The only downside to the phone so far is the battery life. It drains pretty quickly.
The only downside to the phone so far is the battery life. It drains pretty quickly.
Value
5
Written by a customer while visiting Samsung US